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Community Member

Bus Asic #0 transient Pb error

Dear Sir,

We insert a line card of 24-port SFP into 6509E switch. It came up with the following error:

PM_SCP-SP-2-LCP_FW_ERR_INFORM: Module 7 is experiencing the following error: Bus Asic #0 transient Pb error. Recovered. (0x0020, 0x0000)

All VLANs and OSPFs are restarted. Now it is running without problem.

Do you know what does the error mean?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Bus Asic #0 transient Pb error

Hello Joseph,

System messages begin with a percent sign (%) and are structured as follows. The text in bold are required elements of the System Message, the text in italics are optional elements of the System Message.

%FACILITY-SUBFACILITY-SEVERITY-MNEMONIC: Message-text

SUBFACILITY is used only for Cisco Catalyst 6500 series switches that are operating in a distributed system. The subfacility can consist of one code, or two codes that are divided by a hyphen, and describes the part of the distributed system from where the message is coming. For example, the%DIAG-SP-STDBY-6-RUN_MINIMUM system message is the %DIAG-6-RUN_MINIMUM message coming from the switch processor (SP) that is in redundant or standby (STDBY) mode.

http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/sm2sxovr.html

So the SP is the standby processor, if you have two processors, the message is the same but it has been reported by the standby processor.

Hope to help

Giuseppe

5 REPLIES
Hall of Fame Super Silver

Re: Bus Asic #0 transient Pb error

Hello Joseph,

it has been a problem during linecard insertion.

Monitor the device to see if the message appears again.

from error message guide

http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/sm2sx06.html#wp1032016

PM_SCP-2

Error Message %PM_SCP-2-LCP_FW_ERR_INFORM: Module [dec] is experiencing the

following error: [chars]

Explanation The module is reporting an error condition, where [dec] is the module number, and [chars] is the error. This condition is usually caused by an improperly seated linecard or a hardware failure. If the error message is seen on all of the linecards, the cause is an improperly seated module.

Recommended Action Reseat and reset the linecard or the module. If the error message persists after the module is reset, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Hope to help

Giuseppe

Community Member

Re: Bus Asic #0 transient Pb error

My error code is ...

PM_SCP-SP-2-LCP_FW_ERR_INFORM

Is it the same as yours?

PM_SCP-2-LCP_FW_ERR_INFORM

Thanks

Hall of Fame Super Silver

Re: Bus Asic #0 transient Pb error

Hello Joseph,

they are actually similar but not the same.

What IOS release are you using on your C6509E ?

It can be a question of IOS release.

However, despite my error I think they are almost the same SP could stand for supervisor I guess.

Hope to help

Giuseppe

Community Member

Re: Bus Asic #0 transient Pb error

Please find the show version result below:

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-M), Version 12.2(18)SXF7, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2006 by cisco Systems, Inc.

Compiled Thu 23-Nov-06 06:42 by kellythw

Image text-base: 0x40101040, data-base: 0x42D98000

ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-M), Version 12.2(18)SXF7, RELEASE SOFTWARE (fc1)

rlanhkg001 uptime is 46 weeks, 5 days, 7 hours, 6 minutes

Time since rlanhkg001 switched to active is 46 weeks, 5 days, 7 hours, 5 minutes

System returned to ROM by power cycle (SP by power on)

System restarted at 15:41:48 HKT Sat Oct 13 2007

System image file is "disk0:s72033-ipservicesk9_wan-mz.122-18.SXF7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco WS-C6509-E (R7000) processor (revision 1.1) with 983008K/65536K bytes of memory.

Processor board ID SMG0914N23V

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from power-on

SuperLAT software (copyright 1990 by Meridian Technology Corp).

X.25 software, Version 3.0.0.

Bridging software.

TN3270 Emulation software.

34 Virtual Ethernet/IEEE 802.3 interfaces

154 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

Hall of Fame Super Silver

Re: Bus Asic #0 transient Pb error

Hello Joseph,

System messages begin with a percent sign (%) and are structured as follows. The text in bold are required elements of the System Message, the text in italics are optional elements of the System Message.

%FACILITY-SUBFACILITY-SEVERITY-MNEMONIC: Message-text

SUBFACILITY is used only for Cisco Catalyst 6500 series switches that are operating in a distributed system. The subfacility can consist of one code, or two codes that are divided by a hyphen, and describes the part of the distributed system from where the message is coming. For example, the%DIAG-SP-STDBY-6-RUN_MINIMUM system message is the %DIAG-6-RUN_MINIMUM message coming from the switch processor (SP) that is in redundant or standby (STDBY) mode.

http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/sm2sxovr.html

So the SP is the standby processor, if you have two processors, the message is the same but it has been reported by the standby processor.

Hope to help

Giuseppe

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