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C1841 boot loop after ios update

r.randriamanana
Level 1
Level 1

Hi all,

I have just update C1841 whith 2 ios diffrente (c1841-advipservicesk9-mz.124-25e.bin and c1841-advsecurityk9-mz.150-1.M3.bin)

so the router can't boot. when I return back to the old ios (c1841-spservicesk9-mz.124-15.T10.bin) it boot successfully

What is the issue?

below the log

Thanks in advance,

Rja

Cisco IOS Software, 1841 Software (C1841-ADVSECURITYK9-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Sun 18-Jul-10 01:09 by prod_rel_team

Image text-base: 0x6001C4F0, data-base: 0x62F0CC20

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

PLD version 0x10

GIO ASIC version 0x127

c1841 platform with 262144 Kbytes of main memory

Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x23f1688

Self decompressing the image : ######################################################################################################################################################################################################################## [OK]

Smart Init is enabled

smart init is sizing iomem

  ID            MEMORY_REQ         TYPE

                0X003AA110 public buffer pools

                0X00211000 public particle pools

                0X00020000 Crypto module pools

0X0588          0X0001A800 Card in slot 1

                0X000021B8 Onboard USB

If any of the above Memory Requirements are

"UNKNOWN", you may be using an unsupported

configuration or there is a software problem and

system operation may be compromised.

Allocating additional 16019937 bytes to IO Memory.

PMem allocated: 243269632 bytes; IOMem allocated: 25165824 bytes

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-ADVSECURITYK9-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Sun 18-Jul-10 01:09 by prod_rel_team

Image text-base: 0x60017270, data-base: 0x62F079A0

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

PLD version 0x10

GIO ASIC version 0x127

c1841 platform with 262144 Kbytes of main memory

Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x23f1688

Self decompressing the image : ######################################################################################################################################################################################################################## [OK]

4 Replies 4

Vignesh Rajendran Praveen
Cisco Employee
Cisco Employee

Hi,

Kindly confirm if you tried to boot to either of those two new images from ROMMON mode.

Thanks & Regards,

Vignesh R P

Hi,

Also confirm if you have the right boot system statements configured on the device.

Thanks & Regards,

Vignesh R P

Leo Laohoo
Hall of Fame
Hall of Fame

Silent crash.

Download and try a different IOS.

If there are any NM or WIC cards, eject those first and try to boot.

Hi all,

I tried to eject the WIC cards then run the command below

rommon 1 > dev

Devices in device table:

        id  name

    flash:  external compact flash

bootflash:  boot flash

usbflash0:  usbflash0

    eprom:  eprom

rommon 2 > dir flash:

program load complete, entry point: 0x8000f000, size: 0xcb80

Directory of flash:

2      28230368  -rw-     c1841-spservicesk9-mz.124-15.T10.bin

6895    37689384  -rw-     c1841-advsecurityk9-mz.150-1.M3.bin

16097    1038      -rw-     home.shtml

16098    2746      -rw-     sdmconfig-18xx.cfg

16099    112640    -rw-     home.tar

16127    1505280   -rw-     common.tar

16495    6389760   -rw-     sdm.tar

18055    931840    -rw-     es.tar

18283    712       -rw-     sart

rommon 3 > boot flash:c1841-advsecurityk9-mz.150-1.M3.bin

The problem still occured

Copy another new IOS (c1841-advipservicesk9-mz.124-25e.bin) to flash

rommon 2 > boot flash:c1841-advipservicesk9-mz.124-25e.bin

boot loop again

Only ios c1841-spservicesk9-mz.124-15.T10.bin can boot successfully (VPN not supported)

Regards,

Rja

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