C2960 Web Catalyst Device Manager switch view shows "Unsupported Device"

[paulwalliman]

Hi All,

I`ve setup many C2960 switches over the years but this one has me stumped.

I`ve configured a brand-new out of the box Cisco C2960+24pc-l using the same procedure used on our other switches but when accessing the Web GUI the view that should show a picture of the switch and port status just shows a grey block with "Unsupported Device".

I`ve tried it from IE, Chrome and firefox and XP plus Win7 PCs to no avail.

Am I missing something or do I need to send this switch back for warranty replacement?

Can anyone point me in the right direction please?

Many thanks,

Paul

[idrus-daud]

I'm also. Try to Call Cisco support no response  and also email for support.

[idrus-daud]

almost half year yet to get any response from them