C3KX-NM-10G not recognizing 10G port connections

[Tom Ng]

I have a WS-C3750X-48T-S switch with module C3KX-NM-10G installed.  In slots 2 and 4 I have 2 twinax cables running for 10g port connection. When I check the connections the switch does not recognize the 2 as connected, here is the interface status:

Gi1/1/1   UNUSED             disabled            auto   auto Not Present

Gi1/1/2   UNUSED             disabled            auto   auto unknown

Gi1/1/3   UNUSED             disabled            auto   auto Not Present

Gi1/1/4   UNUSED             disabled            auto   auto unknown

Te1/1/1   UNUSED             notconnect        full     10G Not Present

Te1/1/2   UNUSED             disabled            full     10G Not Present

Does anyone have a clue whether it maybe a configuration issue or perhaps it maybe a physical issue?

Switch model: WS-C3750X-48T-S

Module: C3KX-NM-10G

Transceiver: Panduit Corp - PSF1PXA2MBL

Thanks,

Tom J Ngo

[Marvin Rhoads]

Your switch is not recognizing the 3rd party transceiver. You may be able to work around with "service unsupported transceiver" command. Using a compatible Cisco transceiver would work.

Sent from Cisco Technical Support iPad App

[Tom Ng]

I ran the command and the same interface status shows up. I don't even get an error message about the 3rd party SFP in the first place for me to bypass the unsupported transceiver.

[Tom Ng]

So the problem had nothing to do with the physical connections. I changed the switchport mode from access to trunk link and now everything is connected.

[zeke.shif]

Im running into this same issue.

Switch model: WS-C3750X-48T-S

Module: C3KX-NM-10G

What version of IOS are you running?

[zeke.shif]

Also the Panduit cable I am using is PSF1PXA3MBU, not sure if that makes a difference