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New Member

c3kx sm 10 module on 3750x issue

Hi, i have an issue with a c3kx sm 10 module on a 3750x. I have upgraded the switch and the module to ios universal 152-1e1. When i issue the command sh switch service-module, i get h/w status:ok , cpu link: notconnected, cpu version: n/a. The upgrade was performed in a stack configuration of 2 3750x switches.

Can you please advice?

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3 REPLIES
VIP Super Bronze

c3kx sm 10 module on 3750x issue

Hi,

If this is for the Netflow module, you need an additional software to get it working.

Here is a link with instruction on how to upgrade:

http://www.cisco.com/en/US/docs/switches/lan/catalyst3750x_3560x/software/release/15.0_1_se/release/notes/OL25302.html#wp1048167

HTH

New Member

c3kx sm 10 module on 3750x issue

The module c3kx-sm10g, int the show switch service module shows: h/w ok but cpu link not connected.

I am trying to upgrade it in the version c3kx-sm10g-tar.152-1.e1.tar the switch ios image is now c3750e-universalk9-mz.152-1.e1.bin.

I use the command archieve downlad-sw /overwrite

archieve downlad-sw /allow-feature-upgrade

but i get the message: error: the image in the archieve which would be used to upgrade system number 1 does not support that system type.

how shall i proceed.

New Member

Re: c3kx sm 10 module on 3750x issue

It seems that the module was defected, hence i proceeded to an rma. The new module is working perfectly!!
Thank you all for your help!

Sent from Cisco Technical Support iPhone App

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