Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

C3KX-SM-10G stays "notconnected" and firmware update fails

Dear Readers,

i have a stack of four 3750X-48P which are connected via two C3KX-SM-10G Modules. I get a link over these modules and can even configure a Portchannel over both but when i do a "sho switch service-modules" i get this:

 

Switch#show switch service-modules
Switch/Stack supports service module CPU version: 03.00.76
                          Temperature                     CPU
Switch#  H/W Status       (CPU/FPGA)      CPU Link      Version
-----------------------------------------------------------------
 1       OK               75C/71C         ver-mismatch  03.00.41
 2       OK               77C/72C         notconnected  N/A      

 

I tried "switch 2 frulink reload" as well as a "switch 2 frulink power [down|up]" without any change. If i try to update the firmware on the second module the "archive donwload-sw" command downloads the tar file, examines the image and displays the info but does nothing else:

 

Switch#archive download-sw /destination-system 2 tftp://a.b.c.d/c3kx-sm10g-tar.150-2.SE6.tar                   
Loading cisco/c3kx-sm10g-tar.150-2.SE6.tar .from a.b.c.d (via Vlan999): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 24893440 bytes]

Loading cisco/c3kx-sm10g-tar.150-2.SE6.tar from a.b.c.d (via Vlan999): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (100 bytes)
extracting c3kx-sm10g-mz.150-2.SE6/info (499 bytes)
extracting info (100 bytes)

Stacking Version Number: 1.49

System Type:             0x00010002
  Ios Image File Size:   0x017BDA00
  Total Image File Size: 0x017BDA00
  Minimum Dram required: 0x08000000
  Image Suffix:          sm10g-150-2.SE6
  Image Directory:       c3kx-sm10g-mz.150-2.SE6
  Image Name:            c3kx-sm10g-mz.150-2.SE6.bin
  Image Feature:         IP|LAYER_3|MIN_DRAM_MEG=128
  FRU Module Version:    03.00.76

 

If i try the same command line with switch 1 i get almost the same result but the output continues after the line with "FRU Module Version...". The switch seems to tray to update the Module but fails without any hint what went wrong:

 

examining image...
extracting info (100 bytes)
extracting c3kx-sm10g-mz.150-2.SE6/info (499 bytes)
extracting info (100 bytes)

Stacking Version Number: 1.49

System Type:             0x00010002
  Ios Image File Size:   0x017BDA00
  Total Image File Size: 0x017BDA00
  Minimum Dram required: 0x08000000
  Image Suffix:          sm10g-150-2.SE6
  Image Directory:       c3kx-sm10g-mz.150-2.SE6
  Image Name:            c3kx-sm10g-mz.150-2.SE6.bin
  Image Feature:         IP|LAYER_3|MIN_DRAM_MEG=128
  FRU Module Version:    03.00.76


Updating FRU Module on switch 1...
.....
Error 2: Unable to transfer image to FRU Module on switch 1
 Error: Failed to update FRU Module image

 

Reloading the entire Switch does not help either. The IOS-Version running on the Switch is 15.0(2)SE6 ipbase.  Anyone an Idea why this is going to happen? By the way: Does anyone know why the firmware is downloaded twice?

 

Regards

566
Views
0
Helpful
0
Replies