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New Member

c4510 switch supervior issue

Hi all,

We have a c4510 switch with 2 Sup-7E. From yesterday, one of the supervisor (module 5) fluntuate, down and then up all the time.

Could somebody advice what should we do to find out the problems causing it? Is it a software or a hardware failure ?

We are using the software cat4500e-universalk9.SPA.03.01.01.SG.150-1.XO1.bin.

Great thanks,

Lam

-----------------------------------------

#show mod 6
Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
6     4  Sup 7-E 10GE (SFP+), 1000BaseX (SFP)   WS-X45-SUP7-E      CAT1503L16X

M MAC addresses                    Hw  Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
6 503d.e506.6104 to 503d.e506.6107 1.0 15.0(1r)SG1  03.01.01.SG      Ok

Mod  Redundancy role     Operating mode      Redundancy status
----+-------------------+-------------------+----------------------------------
6   Active Supervisor   SSO                 Active

Below is the logs:

*Feb 10 06:30:24.862 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync due to Standby down or Bulk Sync unfinished

*Feb 10 06:30:24.862 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync config-exited command to standby

*Feb 10 06:33:58.229 aest: %C4K_REDUNDANCY-3-PEER_RELOAD: The peer Supervisor is being reset because CAT4K CHASSIS took too long to process a progression event

*Feb 10 06:33:58.229 aest: %RF-3-NOTIF_TMO: Notification timer Expired for RF Client: CAT4K CHASSIS(2001)

*Feb 10 06:34:01.255 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost

*Feb 10 06:34:01.273 aest: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost

*Feb 10 06:37:42.251 aest: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected

*Feb 10 06:38:26.774 aest: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X45-SUP7-E S/N: CAT1502L1E4 Hw: 1.0) is online

*Feb 10 06:38:26.778 aest: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode

*Feb 10 06:38:27.254 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established

*Feb 10 06:38:39.371 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the standby supervisor

*Feb 10 06:38:39.371 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the standby supervisor

*Feb 10 06:38:39.373 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor

*Feb 10 06:38:39.992 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor

*Feb 10 06:38:41.530 aest: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor

*Feb 10 06:40:38.440 aest: %SYS-5-CONFIG_I: Configured from console by mark on console

*Feb 10 06:40:38.440 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync due to Standby down or Bulk Sync unfinished

*Feb 10 06:40:38.440 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync config-exited command to standby

*Feb 10 06:43:04.588 aest: %C4K_REDUNDANCY-3-PEER_RELOAD: The peer Supervisor is being reset because CAT4K CHASSIS took too long to process a progression event

*Feb 10 06:43:04.588 aest: %RF-3-NOTIF_TMO: Notification timer Expired for RF Client: CAT4K CHASSIS(2001)

*Feb 10 06:43:08.285 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost

*Feb 10 06:43:08.307 aest: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost

*Feb 10 06:44:06.814 aest: %SYS-5-CONFIG_I: Configured from console by peter on vty0 (10.8.95.154)

*Feb 10 06:46:47.283 aest: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected

*Feb 10 06:46:53.364 aest: %SYS-5-CONFIG_I: Configured from console by mark on console

*Feb 10 06:47:30.254 aest: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X45-SUP7-E S/N: CAT1502L1E4 Hw: 1.0) is online

*Feb 10 06:47:30.258 aest: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode

*Feb 10 06:47:30.292 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established

*Feb 10 06:47:42.388 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the standby supervisor

*Feb 10 06:47:42.388 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the standby supervisor

*Feb 10 06:47:42.390 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor

*Feb 10 06:47:42.995 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor

*Feb 10 06:47:44.498 aest: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor *Feb 10 06:30:24.862 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync due to Standby down or Bulk Sync unfinished
*Feb 10 06:30:24.862 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync config-exited command to standby
*Feb 10 06:33:58.229 aest: %C4K_REDUNDANCY-3-PEER_RELOAD: The peer Supervisor is being reset because CAT4K CHASSIS took too long to process a progression event
*Feb 10 06:33:58.229 aest: %RF-3-NOTIF_TMO: Notification timer Expired for RF Client: CAT4K CHASSIS(2001)
*Feb 10 06:34:01.255 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost
*Feb 10 06:34:01.273 aest: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost
*Feb 10 06:37:42.251 aest: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected
*Feb 10 06:38:26.774 aest: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X45-SUP7-E S/N: CAT1502L1E4 Hw: 1.0) is online
*Feb 10 06:38:26.778 aest: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode
*Feb 10 06:38:27.254 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established
*Feb 10 06:38:39.371 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the standby supervisor
*Feb 10 06:38:39.371 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the standby supervisor
*Feb 10 06:38:39.373 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor
*Feb 10 06:38:39.992 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor
*Feb 10 06:38:41.530 aest: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor
*Feb 10 06:40:38.440 aest: %SYS-5-CONFIG_I: Configured from console by mark on console
*Feb 10 06:40:38.440 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync due to Standby down or Bulk Sync unfinished
*Feb 10 06:40:38.440 aest: %HA_CONFIG_SYNC-3-LBL_CFGSYNC: Unable to sync config-exited command to standby
*Feb 10 06:43:04.588 aest: %C4K_REDUNDANCY-3-PEER_RELOAD: The peer Supervisor is being reset because CAT4K CHASSIS took too long to process a progression event
*Feb 10 06:43:04.588 aest: %RF-3-NOTIF_TMO: Notification timer Expired for RF Client: CAT4K CHASSIS(2001)
*Feb 10 06:43:08.285 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost
*Feb 10 06:43:08.307 aest: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost
*Feb 10 06:44:06.814 aest: %SYS-5-CONFIG_I: Configured from console by peter on vty0 (10.8.95.154)
*Feb 10 06:46:47.283 aest: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected
*Feb 10 06:46:53.364 aest: %SYS-5-CONFIG_I: Configured from console by mark on console
*Feb 10 06:47:30.254 aest: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X45-SUP7-E S/N: CAT1502L1E4 Hw: 1.0) is online
*Feb 10 06:47:30.258 aest: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode
*Feb 10 06:47:30.292 aest: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established
*Feb 10 06:47:42.388 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the standby supervisor
*Feb 10 06:47:42.388 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the standby supervisor
*Feb 10 06:47:42.390 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor
*Feb 10 06:47:42.995 aest: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor
*Feb 10 06:47:44.498 aest: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor

2 REPLIES
Hall of Fame Super Gold

c4510 switch supervior issue

Console into the Sup card in slot 5 and post what it's doing.  I believe the card is crashing but without any logs it's hard to isolate why.

New Member

c4510 switch supervior issue

Hi,

CSCtk00760            Bug Details

MU: Stby sup reload continuously due to CAT4K CHASSIS sync issue

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