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C6509-E Unexpected Reload

Hi,

Last night, the C6509-E do a unexpected reload.

In the crashinfo, I can see that the last error message before the reload, was as follows:

%C6K_PLATFORM-SP-2-PEER_RESET: SP is being reset by the RP

I consulted the cisco website about this error message and what I found was the following:

C6K_PLATFORM-2

Error Message    C6K_PLATFORM-2-PEER_RESET: [chars] is being reset by

the [chars]

Explanation    This message indicates that the local CPU is being reset by the peer CPU when the peer CPU reloads because of exceptions.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

What advise me?

Know any bug related to this topic?

Thanks

1 REPLY

C6509-E Unexpected Reload

hi luis,

it would be wise to open aTAC case as per recommended action given.

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