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Can I remove "call-home" setting on Cat6500?

Hello everyone,

I want to remove the following "call-home" setting from configuration (NVRAM) or stop it from showing by show runn command on Cat6500 12.2(33)SXH4.

Is it possible or I can't remove it?

If possible, could you please let me know how can do it.

=====

call-home

alert-group configuration

alert-group diagnostic

alert-group environment

alert-group inventory

alert-group syslog

profile "CiscoTAC-1"

no active

no destination transport-method http

destination transport-method email

destination address email callhome@cisco.com

destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService

subscribe-to-alert-group diagnostic severity minor

subscribe-to-alert-group environment severity minor

subscribe-to-alert-group syslog severity major pattern ".*"

subscribe-to-alert-group configuration periodic monthly 26 14:24

subscribe-to-alert-group inventory periodic monthly 26 14:09

=====

I understand the default setting of Call Home feature is disabled, but I want to remove it.

Thanks and regards,

Shinichi

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Can I remove "call-home" setting on Cat6500?

Smart Call Home should be disabled by default.

The global config command 'service call-home' enables it. It's available from 12.2(33)SXH

No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.

Here is a good call home configuration link:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con

figuration/guide/callhome.html#wp1119728

4 REPLIES

Re: Can I remove "call-home" setting on Cat6500?

Smart Call Home should be disabled by default.

The global config command 'service call-home' enables it. It's available from 12.2(33)SXH

No service call-home will disable it, however the actual call-home block cannot be removed from the configuration.

Here is a good call home configuration link:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/con

figuration/guide/callhome.html#wp1119728

Bronze

Re: Can I remove "call-home" setting on Cat6500?

Hello,

Thank you very much for your reply.

I understand it.

Thanks and regards,

New Member

Re: Can I remove "call-home" setting on Cat6500?

Hi Snakayama,

How u removed the Cisco Call Home configuration in the NVRAM..

I tried but only the service was disabled..

Let me Know ..

Thnks&Rgds

Senthil

Bronze

Re: Can I remove "call-home" setting on Cat6500?

Hi Senthil,

I could not remove Call Home setting so Call Home setting is still existing in the NVRAM ...

Regards,

Shinichi

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