The CCIE grants no special privileges with the TAC AFAIK.
See this external posting:
http://etherealmind.com/do-cisco-certified-internet-engineers-ccie-get-special-privileges-from-cisco/
Re the link, you need to check your company's partner specialization level. If you are sure your account is associated with a partner with one of the required specializations (see more infor below), it should be accessible to you.
More info:
Entitlement Requirements
Please note that support from PDI Help Desk requires partners hold one or more of the specializations below.
To verify partner specializations currently by a company use the Partner Locator Tool
| Technology | Entitlement (Minimum One Of The Below) |
|---|
| Collaboration (UC) | - Advanced Collaboration Architecture
- Master Unified Communications
- Advanced Unified Communications
- Express Unified Communications
- Authorized Business Edition
- Cisco Distributors
- Cisco Systems Engineers
|
| Collaboration (UCC) | - Advanced Unified Communications
(UCCX Only) - ATP Customer Voice Portal
- ATP Unified Contact Center Enterprise
- Cisco Distributors
- Cisco Systems Engineer
|
Data Center /
Virtualization | - Advanced DC Architecture
- Advanced Unified Computing Technology
- Advanced Unified Fabric Technology
- Original Storage Manufacturer (OSM)
- DC Application Services
- WAAS Field Engineer Exam
- WAAS Systems Engineer Exam
- Registered Partner (UCS C-Series Only)
- Cisco Distributors
- Cisco Systems Engineers
|
Borderless Networks
(WAAS) | - WAAS Field Engineer Exam
- WAAS Systems Engineer Exam
- Cisco Distributors
- Cisco Systems Engineers
|
Borderless Networks
(Content Security) | - Registered Partner
- Cisco Distributors
- Cisco Systems Engineer
|
Borderless Networks
(High End Routing) | - IP NGN Specialized Partners
- Cisco Distributors
- Cisco Systems Engineer
|
Internet Of Things
(Connected Energy) | - Authorized Connected Grid
- Cisco Distributors
- Cisco Systems Engineer
|
Internet Of Things
(Emerging Video) | - MXA / CXS Trained Partners
- Cisco Distributors
- Cisco Systems Engineers
|
Internet Of Things
(Physical Security) | - ATP Physical Security
- ATP IP Interoperability and Collaboration Systems
- Cisco Distributors
- Cisco Systems Engineers
|
Assistance with Specializations
For Partners that have yet to obtain a specialization and need assistance with questions or issues pertaining to partner programs, please open a web case via Partner Relationship Team. Additionally partners should utilize existing in country support programs or contact their local Cisco channel support teams for assistance.
