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Card replacement switch 6509

Who knows if when it add a new card like WS-X6724-SFP. do I need to turn off the switch or it can be added without turning off the switch?

3 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Blue

Re: Card replacement switch 6509

You do not need to turn off the switch. The 6500 supports OIR (Online Insertion & Removal) and for that price it should :)

You should be fine with this.

Jon

Re: Card replacement switch 6509

Further to the good information by Jon, don't too concerned if you notice that the diag light remains red for some time, it does take a while for the card to boot and complete POST.

If you connect via console when you insert the module, you should the POST message logged to the console when completed and the status should change to Green.

Incidentally all ports will be disbled.

Rgds

Allan.

Hall of Fame Super Blue

Re: Card replacement switch 6509

You mean you don't trust us :-)

http://www.cisco.com/en/US/products/hw/switches/ps708/products_configuration_example09186a008086ed2e.shtml

If it is a critical switch i would still do it out of key production hours.

Jon

12 REPLIES
Hall of Fame Super Blue

Re: Card replacement switch 6509

You do not need to turn off the switch. The 6500 supports OIR (Online Insertion & Removal) and for that price it should :)

You should be fine with this.

Jon

Re: Card replacement switch 6509

Further to the good information by Jon, don't too concerned if you notice that the diag light remains red for some time, it does take a while for the card to boot and complete POST.

If you connect via console when you insert the module, you should the POST message logged to the console when completed and the status should change to Green.

Incidentally all ports will be disbled.

Rgds

Allan.

Re: Card replacement switch 6509

Do you know if there is a technical document to see that?

Thanks for answer

Hall of Fame Super Blue

Re: Card replacement switch 6509

You mean you don't trust us :-)

http://www.cisco.com/en/US/products/hw/switches/ps708/products_configuration_example09186a008086ed2e.shtml

If it is a critical switch i would still do it out of key production hours.

Jon

Re: Card replacement switch 6509

jajaja, of course I trust you, but I need to support my change request with a technical document.

Thanks for help

Hall of Fame Super Blue

Re: Card replacement switch 6509

:-)

No problem. Hope it goes well, appreciate ratings.

Jon

Re: Card replacement switch 6509

My sentiments exactly, thanks for the rating.

Allan.

Re: Card replacement switch 6509

Hi Jon I have another issue, I try to add the new switch card WS-X6724-SFP, but it send the error " failed to come online".

I try to add in slot 1 and then in slot 7 but the same error in both slots, the switch is the 6509 with CatOs 8.x.

Re: Card replacement switch 6509

I suspect that you are running into either of these two issues depending your CatOS version:-

•The WS-X6724-SFP modules are not recognized correctly on the Catalyst 6500 series switch. For this reason, the recommended supervisior engine software release is as follows:

-For the 24-port Gigabit Ethernet switching module hardware version 2.2 and earlier versions, the recommended supervisor engine software release is 8.1(2). (CSCee30191)

-For the 24-port Gigabit Ethernet switching module hardware version 2.3 and later versions, the recommended supervisor software release is 8.3(3). (CSCee30191)

This information was taken from the following Release 8.x release notes:-

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/catos/8.x/release/notes/OL_4498.html

Hope this helps

Rgds

Allan.

Pls rate helpful posts..

Re: Card replacement switch 6509

Hi Alla this is the output of sh ver:

WS-C6509 Software, Version NmpSW: 8.2(2)

Copyright (c) 1995-2004 by Cisco Systems

NMP S/W compiled on Apr 7 2004, 10:53:36

System Bootstrap Version: 8.1(3)

System Boot Image File is 'bootflash:cat6000-sup720k8.8-2-2.bin'

System Configuration register is 0x2102

Hardware Version: 3.0 Model: WS-C6509 Serial #: SMG0817A2WZ

PS1 Module: WS-CAC-2500W Serial #: ART0813E16G

PS2 Module: WS-CAC-2500W Serial #: ART0813E16F

Mod Port Model Serial # Versions

--- ---- ------------------- ----------- -----------------------------

1 16 WS-X6516A-GBIC SAL08186CJJ Hw : 4.0

Fw : 7.2(1)

Sw : 8.2(2)

The WS-X6516A-GBIC is the card that I want to replace and I want to add the WS-X6724-SFP.

Any Idea?

Re: Card replacement switch 6509

Info about the WS-X6724-SFP: Show Ver

Mod Port Model Serial # Versions

--- ---- ------------------- ----------- --------------------------------------

1 24 WS-X6724-SFP SAL1216MX0C Hw : 3.1

Fw : 8.2(2)

-----------------------

sh module

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 24 1000BaseFX Ethernet WS-X6724-SFP no faulty

Re: Card replacement switch 6509

Is there any other information or events that have been logged after you attempted the OIR? Such as that indicated in the bug note below?

Below is the details of the software defect mentioned earlier. It states the Hardware revision 2.3 or later is affected, and the version indicated on your module is 3.1. Apparently this defect is resolved in 8.3.3.

WS-X6724-SFP in other or PwrDown state at bootup

Problem/Symptom:

Certain HW revision (HW rev 2.3 or above as seen in 'show module') of the

6724-SFP modules may not be recognized by:

CatOS 8.3(2)and below

IOS 12.2(17d)SXB and below

Background:

Due to a missing firmware update, newer HW rev linecard was not recognized.

In 'show module' the status of the module could be 'other' or 'PwrDown' as

shown below (from IOS).

Router#show module

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL09127AEL

2 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1003ACXQ

6 2 Supervisor Engine 720 (Active) WS-SUP720-3BXL SAL1008ECA0

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

1 0013.7f91.34b8 to 0013.7f91.34cf 2.2 12.2(14r)S5 12.2(17d)SXB Ok

2 0016.9dcb.e1fc to 0016.9dcb.e213 2.3 12.2(14r)S5 12.2(17d)SXB PwrDown

6 0014.a981.d0e8 to 0014.a981.d0eb 4.4 8.1(3) 12.2(17d)SXB Ok

Mod Sub-Module Model Serial Hw Status

--- --------------------------- ------------------ ------------ ------- -------

1 Centralized Forwarding Card WS-F6700-CFC SAL1007DG63 2.0 Ok

2 Centralized Forwarding Card WS-F6700-CFC SAL1003AUB3 2.0 PwrDown

6 Policy Feature Card 3 WS-F6K-PFC3BXL SAL094650ZY 1.7 Ok

6 MSFC3 Daughterboard WS-SUP720 SAL1008E2Y8 2.4 Ok

Mod Online Diag Status

--- -------------------

1 Pass

2 Unknown

6 Pass

As an example, You may also see console error messages at boot up as shown below (From IOS).

0:05:24: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major Error. Please use 'show diagnostic result

' to see test results.

00:05:24: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic failure, Card will be powered reset to re-run

diagnostic. Please check bootflash diaginfo file for previous detailed diagnostic result.

00:05:24: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Reset)

Router#more sup-bootflash:diaginfo_mod2_20061025-175109

Online Diagnostic Result for Module 2 : MAJOR ERROR

Online Diagnostic Level when Module 2 came up = Minimal

Test Results: (. = Pass, F = Fail, U = Unknown)

1 . TestTransceiverIntegrity :

Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

----------------------------------------------------------------------------

U U U U U U U U U U U U U U U U U U U U U U U U

2 . TestLoopback :

Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

----------------------------------------------------------------------------

F F F F F F F F F F F F F F F F F F F F F F F F

3 . TestScratchRegister : U

4 . TestDontLearn : U

5 . TestConditionalLearn : F

6 . TestNewLearn : U

7 . TestStaticEntry : U

8 . TestIndexLearn : U

9 . TestCapture : U

10. TestTrap : U

11. TestMacNotification : F

12. TestFibDevices : F

13. testIPv4FibShortcut : F

14. TestIPv6FibShortcut : F

15. TestNATFibShortcut : F

16. TestMPLSFibShortcut : F

17. TestL3Capture : U

18. TestL3VlanMet : F

19. TestIngressSpan : F

20. TestEgressSpan : .

21. TestAclPermit : F

22. TestAclDeny : U

23. TestQos : F

24. TestNetflowShortcut : F

25. TestLinecardMemory : U

26. TestFibTcamSSRAM : U

Fix:

This issue is fixed in:

CATOS 8.3(3) and above

IOS 12.2(17d)SXB1 and above

For further clarification you could escalate to TAC and ask for their confirmation that you are hitting this defect.

Rgds

Allan.

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