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Cat2960G issue

a.sapelnikov
Level 1
Level 1

Message

!!! WARNING: The switch is not usable !!!

Unable to create l2trace server process, socket_open() failed

appears during switch loading.

Message:

Unable to open UDP socket on CMP_PORT appears after IOS loading.

Switch does't work.

What should I do?

2 Replies 2

mihanlin
Level 1
Level 1

This message typically means a hardware failure.

If you plug a console into the switch and watch it boot, you should see a particular message indicating POST failure on a specific line, something like this:

POST: PortASIC CAM Subsystem Tests : Begin

TCAM (asic:5) walking-one test failed

Write: 80_00000000_00000000-00_00010000_00000000

Read: 80_00000000_00000000-00_04000000_00000000

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

If this switch is under contract, it should be RMA'd

glen.grant
VIP Alumni
VIP Alumni

Call cisco the 2960 has a limited lifetime warranty. If you don't have a contract I think replacement time is like 10 days.

Review Cisco Networking products for a $25 gift card