Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cat6507 system crash

I've a Cisco Catalyst 6507 with a Supervisor Engine 720 10GE "VS-S720-10G".It is connect with 10G to a Cisco Catalyst 6509 that run a Supervisor Engine 720 "WS-SUP720-3B" and a CEF720 4 port 10-Gigabit Ethernet "WS-X6704-10GE".

My Catalyst 6507 has crashedtwo days ago.

I attach the "debuginfo crash" filw.

Can Anything help me ??

Unfortunaly,I don't have a Smartnet or Advanced Replacement for this Switch.

Best Regards

Michele Rossi

  • LAN Switching and Routing
1 REPLY
Blue

Re: Cat6507 system crash

You're getting what are known as MISTRAL errors.

(since this output is from a crash there is little documentation on it)

These are ASIC problems. (likey memory/buffer problems and commonly associated with an MSFC but could be an ASIC on a switching blade)(ASIC problems/failures are getting more common that I've seen over the last few years)

It looks like BLADE 5 is the main culprit in this case.

Try to remove BLADE 5, keep it out, and restart your switch and verify if any further errors occur.

If you have an MSFC, verify no other errors/problems are occuring.

(if not, prepare to replace the BLADE 5 with a new blade)

Use the following link for the Error Message Decoder to check other errors/messages:

(requires cco login)

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi

244
Views
0
Helpful
1
Replies
This widget could not be displayed.