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CAT6509-E errormsg: %SYS-SP-2-MALLOCFAIL

Hi all,

I'm seing the following error-msg appear several times in my syslog:

-Process= "pm scp process", ipl= 0, pid= 172
-Traceback= 402821DC 40287E0C 4029A6A4 406E9254 40705A58 406EBCFC 4070C9E8 4070CDAC 40525AE8 4053CC20 4053CA2C 404CE4EC 404CE8A0 40541340 4056D8B8 4050FDCC
Feb 11 15:44:25.904 GMT+1: %SYS-SP-2-MALLOCFAIL: Memory allocation of 86216 bytes failed from 0x4049C9CC, alignment 8
Pool: Processor  Free: 5194144  Cause: Memory fragmentation
Alternate Pool: None  Free: 0  Cause: No Alternate pool

-Process= "RFSS_server_action", ipl= 0, pid= 263
-Traceback= 402821DC 402864B8 4049C9D4 4049D8B0 402E49FC 404543D4 4029BF04 4029BEF0
Feb 12 09:39:46.971 GMT+1: %SYS-SP-2-MALLOCFAIL: Memory allocation of 65536 bytes failed from 0x4029A69C, alignment 8
Pool: Processor  Free: 5192576  Cause: Memory fragmentation
Alternate Pool: None  Free: 0  Cause: No Alternate pool

I've tried to resolve it by searching cisco's website and the best match I could find was something related to insufficient DRAM for the selected IOS image. However, I've been running 12.2(18)SXF9 for 2 years+ (currently pending an upgrade) and this msg began to appear recently. I recently installed a faulty X6708-10 linecard, but since it was replaced, I've had not problems.

/Ulrich

1 REPLY
Cisco Employee

Re: CAT6509-E errormsg: %SYS-SP-2-MALLOCFAIL

Hi,

It means the SP for any reason is running low in memory. You can check it with the following command:

remote command switch show mem all total


Your device could crash if no more memory is available so you can try to reboot the box and monitor the memory.

If you see the free memory decreasing rapidly, work with the TAC to identify the root cause

HTH

Laurent.

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