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Catalyst 2960 Firmware Upgrade Now in infinite restart!

I updates the firmware in my Cisco Catalyst 2960-48TC-L and now the switch just keeps rebooting and I cant do anything I open it up ing hyperterminal and now I get this message over and over again.

Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(55)SE, RELE

ASE SOFTWARE (fc2)

Image text-base: 0x00003000, data-base: 0x01800000

Initializing flashfs...

fsck: Disable shadow buffering due to heap fragmentation.

flashfs[1]: 919 files, 21 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 32514048

flashfs[1]: Bytes used: 32514048

flashfs[1]: Bytes available: 0

flashfs[1]: flashfs fsck took 6 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.

Checking for Bootloader upgrade.. not needed

%Crashinfo not stored: cannot open "flash:/crashinfo/crashinfo_305".

POST: CPU MIC register Tests : Begin

POST: CPU MIC register Tests : End, Status Passed

POST: PortASIC Memory Tests : Begin

POST: PortASIC Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin

POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin

POST: PortASIC RingLoopback Tests : End, Status Passed

POST: PortASIC CAM Subsystem Tests : Begin

ram_access_test Failed. ASIC: 0, offset: 16460, (wr, rd) = (0x00000000, 0x000100

00)

Extended SSRAM Test Failed

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

POST Failed: disabling stack links and shutting down SDP

driver class subsystem initialization failed

*Mar  1 00:00:27.564: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console d

ebugging output.

*Mar  1 00:00:27.564: %SYS-2-ASSERTION_FAILED: Assertion failed: "reg_used_xdr_p

ortid_to_lc_logical_slot()" -Process= "Init", ipl= 0, pid= 3

-Traceback= EF69B8 C6B270 C6B44C 1497EA0 1497F38 F9D2B0 F9D4EC 1514C94 150B704

%Software-forced reload

00:00:28 UTC Mon Mar 1 1993: Unexpected exception to CPUvector 2000, PC = 1512C

C4

-Traceback= 1512CC4 1512C88 C6B270 C6B44C 1497EA0 1497F38 F9D2B0 F9D4EC 1514C94

150B704

=== Flushing messages (00:00:28 UTC Mon Mar 1 1993) ===

Buffered messages:

Queued messages:

*Mar  1 00:00:28.353: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console d

ebugging output.

*Mar  1 00:00:27.967: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to e

nsure console debugging output.

*Mar  1 00:00:28.227: %Insufficient flash filespace for extended crashinfo.

Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(55)SE, RELE

ASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Sat 07-Aug-10 23:04 by prod_rel_team

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x006BF5AC  SRR1 = 0x00029230  SRR2 = 0x01512CC4  SRR3 = 0x00029230

ESR = 0x00000000  DEAR = 0x00000000  TSR = 0x84000000  DBSR = 0x10000000

CPU Register Context:

Vector = 0x00002000  PC = 0x01512CC4  MSR = 0x00029230  CR = 0x28000042

LR = 0x01512C88  CTR = 0x011EEE8C  XER = 0x00000000

R0 = 0x01512C88  R1 = 0x026110C0  R2 = 0x00000000  R3 = 0x03FD405C

R4 = 0xFFFFFFFE  R5 = 0x00000000  R6 = 0x026110A8  R7 = 0x00000000

R8 = 0x00000000  R9 = 0x00000000  R10 = 0x01F20000  R11 = 0x03FD4058

R12 = 0x00006D3F  R13 = 0x00110000  R14 = 0x00F9D48C  R15 = 0x00000000

R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19 = 0x00000000

R20 = 0x00000000  R21 = 0x00000000  R22 = 0x00000000  R23 = 0x00000000

R24 = 0x00000000  R25 = 0x00000000  R26 = 0x00000000  R27 = 0x00000001

R28 = 0x0000049B  R29 = 0x01897F14  R30 = 0x01B62CE4  R31 = 0x00000000

Stack trace:

PC = 0x01512CC4, SP = 0x026110C0

Frame 00: SP = 0x026110D0    PC = 0x01512C88

Frame 01: SP = 0x02611398    PC = 0x00EF6A94

Frame 02: SP = 0x026113B0    PC = 0x00C6B270

Frame 03: SP = 0x02611400    PC = 0x00C6B44C

Frame 04: SP = 0x02611408    PC = 0x01497EA0

Frame 05: SP = 0x02611420    PC = 0x01497F38

Frame 06: SP = 0x02611440    PC = 0x00F9D2B0

Frame 07: SP = 0x02611548    PC = 0x00F9D4EC

Frame 08: SP = 0x02611550    PC = 0x01514C94

Frame 09: SP = 0x00000000    PC = 0x0150B704

Switch uptime is 30 seconds

cisco WS-C2960G-48TC-L (PowerPC405) processor (revision C0) with 65536K bytes of

memory.

Processor board ID FOC1141ZCAN

Boot Sector Filesystem (bs) installed, fsid: 2

Base ethernet MAC Address: 00:1e:14:31:8b:00

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

flashfs[0]: 919 files, 21 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 32514048

flashfs[0]: Bytes used: 32514048

flashfs[0]: Bytes available: 0

flashfs[0]: flashfs fsck took 24 seconds.

...done Initializing Flash.

done.

I cant figure out what to do can anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: Catalyst 2960 Firmware Upgrade Now in infinite restart!

Hi,

POST: PortASIC CAM Subsystem Tests : Begin

ram_access_test Failed. ASIC: 0, offset: 16460, (wr, rd) = (0x00000000, 0x000100

00)

Extended SSRAM Test Failed

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

POST Failed: disabling stack links and shutting down SDP

driver class subsystem initialization failed

These messages indicate a hardware failure, and your switch needs replacement.

Best regards,

Andras

2 REPLIES
VIP Super Bronze

Re: Catalyst 2960 Firmware Upgrade Now in infinite restart!

Jake,

Download a new image from Cisco as the current image may be corrupted during download

Turn off the switch, connect to the switch using console cable.  Hold the mode button located in the front and then turn on the switch.

It will go to rommom after a few seconds.  Change the console speed to 115200 and load the image and test again.

HTH

Reza

Silver

Re: Catalyst 2960 Firmware Upgrade Now in infinite restart!

Hi,

POST: PortASIC CAM Subsystem Tests : Begin

ram_access_test Failed. ASIC: 0, offset: 16460, (wr, rd) = (0x00000000, 0x000100

00)

Extended SSRAM Test Failed

POST: POST Failed

POST: PortASIC CAM Subsystem Tests : End, Status Failed

POST: CAM test failed

POST Failed: disabling stack links and shutting down SDP

driver class subsystem initialization failed

These messages indicate a hardware failure, and your switch needs replacement.

Best regards,

Andras

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