Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Catalyst 4506 crash - known Defect?

Hey Folks, Check out the crashinfo, is this a known Defect? Any way to pinpoint hardware or software? Thanks!

Everyone's tags (2)
2 REPLIES
Hall of Fame Super Gold

Catalyst 4506 crash - known Defect?

Looks like a software-caused crash.

Cisco Employee

Catalyst 4506 crash - known Defect?

James,

I went through the attached files and decoded the crash info, did some research but unfortunately with no luck to find the root cause of the experienced crash,,,

However, since the decodes doesn’t point to SW/HW issues, so I would suggest you to  connect a PC via console, just to make sure that in case we face the crash again, we will have the logs prior and during the problem time, so that further troubleshooting will be possible.

I would suggest to monitor the module for 24 hours from now and let me know if you see the crash happening again.

regards

Inayath

159
Views
0
Helpful
2
Replies
CreatePlease login to create content