10-12-2006 05:47 AM - edited 03-05-2019 12:12 PM
I have been receiving the message below periodically on a catalyst 6509. Does anyone have any experience with this error message?
*Oct 12 09:04:38: %PM_SCP-SP-6-LCP_FW_ERR_INFORM: Module 8 is experiencing the f
ollowing error: Pinnacle #0, Frames with Bad Header Checksum on DBus (PI_CI_S_HD
R_FCS - 0xC5) = 27
10-12-2006 07:21 AM
Jack,
Based on the log message, it looks like you have a hardware failure.
Let me know if it helps.
Regards,
Arul
10-12-2006 07:44 AM
Hi,
just try the following mentioned below, which was given out by the "cisco output interpreter" based on ur log message.
ERROR MESSAGE NOTIFICATIONS (if any)
%PM_SCP-6-LCP_FW_ERR_INFORM (x1): Module [dec] is experiencing the following
error: [chars]
Explanation: This message indicates that the firmware of the module detected an
error condition. The module is informing the supervisor engine about the error
condition. [dec] is the module number, and [chars] is the error. This could be
a transient issue.
Recommended Action:
1. Try resetting the module (soft-reset) using the command hw-module reset.
2. If the error message still displayed Power down the switch. Do the hard reset
by pulling the module and reseating again. Power on the switch and monitor the
error message.
3. If the error persists, try reseating the module in another free slot. If the
error still displayed when moved to other module then there is no fault with the
chassis but module might be faulty.
4. Issue the command show test {module_number} before and after physically reseating
the module to make sure module is not faulty. Make sure you have configured set
test diaglevel complete command (a reset is required to enable this diagnostic
mode).
5. Submit the show tech-support command output into the Output Interpreter to
check for any errors.
6. If the error still persists with the module, you may have to replace the module.
%PM_SCP-6-LCP_FW_ERR_INFORM (x1): Module [dec] is experiencing the following
error: [chars]
Explanation: This message indicates that the firmware of the module detected
an error condition. The module is informing the supervisor engine about the error
condition. [dec] is the module number, and [chars] is the error.
hope this helps,
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