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Cico 3560 port Issue

Dear All,

i have very weired issue whcih is :

one of our branches i have cisco 3560 POE SW IOS is : (C3560-ADVIPSERVICESK9-M), Version 12.2(46)SE

one user moved from office A to office B and he was working fine but once he came back to his office B he is not getting IP address so i cleared the port security for him and he got an IP address but eventhough he cant ping his gateway and i am not able to ping him from the switch

i shut down the interface and rest it back to default and reconfigure it again but no luck also i did clear arp and cleared MAC address table but also no luck

i asked the user to back to office B and he worked fine but when he came back to office A same issue is there

could you please help he .... is this a IOS bug or what excactly.

one more thing is i restarted the switch and everything start working fie ???

any idea ???

reards.

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