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New Member

Cisco 2821 - Crashinfo file

Hello,

I am trying to find where Cisco 2821 saves crashinfo file and how do i retrieve it.

This is urgent, can anybody please help me with the information.

Thanks in advance.

Manmohan.

7 REPLIES
VIP Super Bronze

Re: Cisco 2821 - Crashinfo file

Hi Manmohan,

It should be saved on the flash

HTH

Reza

New Member

Re: Cisco 2821 - Crashinfo file

Hello Reza,

Unfortunately i am not finding it. By any chance do you have any reference link.

Thanks in advance.

Manmohan.

VIP Super Bronze

Re: Cisco 2821 - Crashinfo file

Manmohan,

What does sh flash or sh flash all shows?

Reza

New Member

Re: Cisco 2821 - Crashinfo file

here is show flash all output

------------------ show flash: all ------------------

-#- --length-- -----date/time------ path
1     38220736 Mar 9 2008 09:25:08 +00:00 c2800nm-advipservicesk9-mz.124-12c.bin

25640960 bytes available (38223872 bytes used)

******** ATA Flash Card Geometry/Format Info ********

ATA CARD GEOMETRY
   Number of Heads:       4    
   Number of Cylinders    978  
   Sectors per Cylinder   32   
   Sector Size            512  
   Total Sectors          125184

ATA CARD FORMAT
   Number of FAT Sectors  62   
   Sectors Per Cluster    8    
   Number of Clusters     15592
   Number of Data Sectors 125024
   Base Root Sector       252  
   Base FAT Sector        128  
   Base Data Sector       284 

  ATA MONLIB INFO
   Image Monlib size = 61240
   Disk monlib size = 65536
   Name = piptom-atafslib-m
   Monlib Start sector = 2
   Monlib End sector = 121
   Monlib updated by = C2800NM-ADVIPSERVICESK9-M12.4(12a)
   Monlib version = 1


------------------ dir nvram: ------------------


Directory of nvram:/

  226  -rw-       12687                      startup-config
  227  ----          46                      private-config
  228  -rw-       12687                      underlying-config
    1  -rw-           0                      ifIndex-table
    2  ----          13                      persistent-data

245752 bytes total (230919 bytes free)

New Member

Re: Cisco 2821 - Crashinfo file

Hi Manmohan,

As per Reza we cannot see any kind of crash info file getting saved on the flash.

Can you check the logs and try to see if the crash info file was saved on flash.

You might see the output like "writing crashinfo on the flash"

HTH

Rahul

VIP Super Bronze

Re: Cisco 2821 - Crashinfo file

Can you check " sh ver" and see if you see a "Bus Error exception"?

Reza

Re: Cisco 2821 - Crashinfo file

If show version says system restarted due to bus error or software, etc..

It should be present in flash as crashinfo.

However if you are not able to find that, then simply run command


sh tech

Regards,

Smitesh

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