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New Member

Cisco 3550 Error. Please help.

I am getting the following error and need some help.

Initializing flashfs...

flashfs[1]: 11 files, 3 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15998976

flashfs[1]: Bytes used: 6827520

flashfs[1]: Bytes available: 9171456

flashfs[1]: flashfs fsck took 8 seconds.

flashfs[1]: Initialization complete.

...done Initializing flashfs.

POST: CPU Buffer Tests : Begin

POST: CPU Buffer Tests : End, Status Passed

POST: CPU Interface Tests : Begin

POST: CPU Interface Tests : End, Status Passed

POST: Switch Core Tests : Begin

Error with Switch Core BIST test.Returns: Test Complete Low : 0x00000011, Test Complete High : 0x000000FF

Test Phase

POST: Switch Core Tests : End, Status Failed

SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!

%Software-forced reload

00:00:12 UTC Mon Mar 1 1993: Unexpected exception to CPUvector 700, PC = 4868C8

-Traceback= 4868C8 486800 A5FCE0 47E648 4855A8 A8A3B0 A8A6E4 4BB154 48C7FC A4D474 A4D50C 6D5438 6D5694 488670 47FCA4

Writing crashinfo to flash:/crashinfo_ext/crashinfo_ext_9write1 27517 bytes to CRASHINFO=flash:/crashinfo/crashinfo_19930301-000012 gets 16540

I have tried to do an xmodem and copy a different version of the ios and get teh same thing. Is this something I can fix or is it a hardware issue? The switch was working for about a week before it was down and this is what happened after a reboot of it. I am thinking it is hardware but was hoping someone could help me fix it.

Thanks

7 REPLIES
New Member

Re: Cisco 3550 Error. Please help.

Looks like it's a hardware failure.

Re: Cisco 3550 Error. Please help.

Hi,

The POST failed, thus this is a physical problem, accordingly can you confirm which port turns amber according to this document:

http://www.cisco.com/en/US/products/hw/switches/ps637/products_installation_guide_chapter09186a008007d280_4container_ccmigration_09186a00801e873f.html#xtocid102071

HTH, please do rate all helpful replies,

Mohammed Mahmoud.

New Member

Re: Cisco 3550 Error. Please help.

It is acutally the last 3 LEDs of the 48 port switch that light up when the switch has failed. I beleive they are a greenish yellow color. Hope this helps.

Thanks for the replys

New Member

Re: Cisco 3550 Error. Please help.

Does anyone know if this is fixable or is the switch a total loss? Any ideas on how much it would cost to repair , if possable?

Thanks

Cisco Employee

Re: Cisco 3550 Error. Please help.

Hi, this is a hardware failure on the box. This will not work. Please open a TAC case and get the replacement for the unit.

TAC Info:

http://www.cisco.com/en/US/support/index.html

HTH,Please rate if it does.

-amit singh

New Member

Re: Cisco 3550 Error. Please help.

unfortunitly I am not able to open a tac case with cisco. This was bought for me to study for my ccna and ccnp certification track. Any ideas as to what to do now?????

Thanks for the help

New Member

Re: Cisco 3550 Error. Please help.

Is there a way to buy support for this so I can open a tac case and get this replaced? I bought this on ebay to study and now I am down and out. Any ideas of how much it cost for the support?

Thanks

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