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Community Member

Cisco 3560 rebooting

Hi

recently a Cisco 3560E switch went down due to a power surge. the switch is getting power but i am only seeing the below message continously. it is keep on rebooting. i try to reset to factory settings/ safe boot nothing worked. is there any way i can bring the switch up or it is hardware failure

Using driver version 1 for media type 2
Base ethernet MAC Address: 00:23:33:af:1b:00
Xmodem file system is available.
The password-recovery mechanism is enabled.

Using driver version 1 for media type 2
Base ethernet MAC Address: 00:23:33:af:1b:00
Xmodem file system is available.
The password-recovery mechanism is enabled.

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5 REPLIES
VIP Super Bronze

Cisco 3560 rebooting

Hi,

Try this link and see if you can load a new IOS to your switch.

http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml

HTH

Community Member

Re: Cisco 3560 rebooting

I already tried it didn’t work

Hall of Fame Super Blue

Cisco 3560 rebooting

3560E, right?  Power down.  Remove power cable.  Remove the power supply and insert firmly.  Try again.

If it doesn't help, RMA the appliance.

Community Member

Re: Cisco 3560 rebooting

Didn’t work

Hall of Fame Super Blue

Cisco 3560 rebooting

Didn’t work

Contact Cisco TAC and RMA the appliance.  The power spike may have burnt a few components.

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