cisco 3750 switch crashed

ccnp_ccie · ‎10-13-2007

hi guys,

need help,switch started malfunctioning,

version and logs given below.

------------------ show version ------------------

Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 12.2(25)SEE2, RELEASE SOFTWARE (fc1)

Compiled Fri 28-Jul-06 12:55 by yenanh

Image text-base: 0x00003000, data-base: 0x010272D8

ROM: Bootstrap program is C3750 boot loader

BOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(25r)SEC, RELEASE SOFTWARE (fc4)

MUMDBH01IPCSFLAS2 uptime is 26 weeks, 6 days, 20 hours, 47 minutes

System returned to ROM by power-on

System image file is "flash:/c3750-ipbasek9-mz.122-25.SEE2/c3750-ipbasek9-mz.122-25.SEE2.bin"

*Sep 5 22:42:29.447 MUM: %PLATFORM_RPC-3-MSG_THROTTLED: RPC Msg Dropped by throttle mechanism: type 3, class 21, max_msg 8, total throttled 263

-Traceback= AFC798 576DA8 24EA0C 24EB50 24F5AC 24F7C0 908064 8FE62C

*Sep 5 22:42:37.215 MUM: %SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling

*Sep 5 22:43:37.261 MUM: %SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling

*Sep 5 22:44:37.307 MUM: %SUPQ-4-CPUHB_RECV_STARVE: Still seeing receive queue stuck after throttling

regards

royalblues · ‎10-13-2007

I think its would be better to do an IOS upgrade for the switch.

You might be hitting the bug CSCse51203

When the dynamic ARP inspection trust setting is removed from a large number of ports across multiple members of a stack, a %PLATFORM_RPC-3-MSG_THROTTLED message might appear.

The workaround is to remove the trust settings on a small number of ports, one switch at a time. If the problem still occurs, continue to reduce the number of ports

http://www.cisco.com/en/US/partner/docs/switches/lan/catalyst3750e_3560e/software/release/12.2_35_se2/release/notes/OL9778.html#wp708755

It has been resolved in 12.2(40)S

http://www.cisco.com/en/US/products/hw/switches/ps5023/prod_release_note09186a008089a797.html#wp913157

HTH

Narayan