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Cisco_4506 model WS-C4506 hangup issue

  Hi,

 

We have faced issue with Switches model  WS-C4506 got hangup and unable to loging through console as reported by our Customer but we are not getting any error logs/specific messages for this event happened.

 

Platform: WS-C4506

IOS :cat4000-is-mz.121-12c.EW2.bin

 

Attaching here show tech-support for these two switches, confirm if there is some finding's.

 

Regards,

Ashutosh

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