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Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

Hello Guys,

Can anybody please help me to understand the below error is related to Power/Chassis/Module ?


%OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure
%C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

6513-SW2#hw-module module 3 reset
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)

00:01:20: %C6KENV-SP-4-FANHIOUTPUT: Version 2 high-output fan-tray is in effect
00:01:28: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure
00:01:28: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

6513-SW2#hw-module module 3 reset                                        
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)

6513-SW2#sh module
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  2   24  SFM-capable 24-port 100FX Multi mode   WS-X6524-100FX-MM  SAL1032XJZK
  3   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL09253SU5

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  2  0018.b9f8.f750 to 0018.b9f8.f767   1.8   6.3(1)       8.3(0.110)TE Ok
  3  0014.69b5.c9b0 to 0014.69b5.c9c7   2.2   Unknown      Unknown      PwrDown

Regards,

KA.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Hi Karim,


Fair enough.  In your "sh power" output you have this line:


3    WS-X6724-SFP        125.16  2.98     -     -     on    off (FRU-power failed)


This line, in my experience, means a power Field Replaceable Unit (FRU) has failed.  Cisco TAC will immediately replace your blade (if, of course, you have a valid service contract).


If my post is helpful or solves your issue, please feel free to rate.  Thank you.

8 REPLIES
Hall of Fame Super Blue

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

KA

Can you post output of

"sh power" or "sh env power" or "sh env"  - sorry, can't remember exactly which one it is

Jon

Hall of Fame Super Gold

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Blade in slot 3 has failed:  Power converter.  I recommend you contact TAC and pray you have a valid service contract.

New Member

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Hello Jon,

Please find the SH Environment and Sh Power Outs below:-


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

6513-SW2#sh environment status
backplane:
  operating clock count: 2
  operating VTT count: 3
fan-tray 1:
  fan-tray 1 type: WS-C6K-13SLT-FAN2
  fan-tray 1 version: 2
  fan-tray 1 fan-fail: OK
VTT 1:
  VTT 1 OK: OK
  VTT 1 outlet temperature: 20C
VTT 2:
  VTT 2 OK: OK
  VTT 2 outlet temperature: 20C
VTT 3:
  VTT 3 OK: OK
  VTT 3 outlet temperature: 22C
clock 1:
  clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
  clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
  power-supply 1 fan-fail: OK
  power-supply 1 power-input: AC high
  power-supply 1 power-output-fail: OK
power-supply 2:
  power-supply 2 fan-fail: OK
  power-supply 2 power-input: AC high
  power-supply 2 power-output-fail: OK
module 2:
  module 2 power-output-fail: OK
  module 2 outlet temperature: 17C
  module 2 inlet temperature: 23C
  module 2 device-1 temperature: 22C
  module 2 device-2 temperature: 22C
module 8:
  module 8 power-output-fail: OK
  module 8 outlet temperature: 22C
  module 8 inlet temperature: 18C
  module 8 device-1 temperature: 27C
  module 8 device-2 temperature: 27C
  module 8 asic-1 (SSO-1) temp: 18C
  module 8 asic-2 (SSO-2) temp: 18C
  module 8 asic-3 (SSO-3) temp: 18C
  module 8 asic-4 (SSO-4) temp: 18C
  module 8 asic-5 (SSA-1) temp: 19C
  module 8 asic-6 (HYPERION-1) temp: 18C
  RP 8 outlet temperature: 20C
  RP 8 inlet temperature: 22C
  EARL 8 outlet temperature: 28C
  EARL 8 inlet temperature: 17C
module 9:
  module 9 power-output-fail: OK
  module 9 outlet temperature: 32C
  module 9 inlet temperature: 17C
module 10:
  module 10 power-output-fail: OK
  module 10 outlet temperature: 33C
  module 10 inlet temperature: 17C
module 11:
  module 11 power-output-fail: OK
  module 11 outlet temperature: 37C
  module 11 inlet temperature: 17C
module 12:
  module 12 power-output-fail: OK
  module 12 outlet temperature: 30C
  module 12 inlet temperature: 19C
6513-SW2#sh environment       
environmental alarms:
  no alarms

         
6513-SW2#sh en
6513-SW2#sh environment
environmental alarms:
  no alarms

6513-SW2#sh environment ?
  alarm        show environmental alarms
  connector    show connector parameters
  cooling      show cooling parameters
  status       operational status of FRU
  temperature  temperature readings
  |            Output modifiers
 

6513-SW2#sh environment al
6513-SW2#sh environment alarm
environmental alarms:
  no alarms

6513-SW2#sh environment co   
6513-SW2#sh environment con
6513-SW2#sh environment connector
  chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V)

module 2
  module 2 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
  module 2 power consumption:  79.80 Watts ( 1.90 Amps @ 42V)
module 3
  module 3 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 3 power consumption: 125.16 Watts ( 2.98 Amps @ 42V)
module 7
  module 7 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
  module 7 power consumption: 282.24 Watts ( 6.72 Amps @ 42V)

         
6513-SW2#
6513-SW2#
6513-SW2#
6513-SW2#sh modu
6513-SW2#sh module
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  2   24  SFM-capable 24-port 100FX Multi mode   WS-X6524-100FX-MM  SAL1032XJZK
  3   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL09253SU5


Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  2  0018.b9f8.f750 to 0018.b9f8.f767   1.8   6.3(1)       8.3(0.110)TE Ok
  3  0014.69b5.c9b0 to 0014.69b5.c9c7   2.2   Unknown      Unknown      PwrDown

6513-SW2#sh pow        
6513-SW2#sh power
system power redundancy mode = combined
system power total =     6325.20 Watts (150.60 Amps @ 42V)
system power used =      2214.24 Watts (52.72 Amps @ 42V)
system power available = 4110.96 Watts (97.88 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on
2    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6K-13SLT-FAN2   298.20  7.10  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
2    WS-X6524-100FX-MM    79.80  1.90    79.80  1.90  on    on
3    WS-X6724-SFP        125.16  2.98     -     -     on    off (FRU-power failed)
6513-SW2#sh power ?
  available        system power available (margin)
  inline           Show inline power status
  redundancy-mode  power supply redundancy mode
  status           show all power status
  total            total power available from power supplies
  used             total power budgeted for powered-on items
  |                Output modifiers
 


6513-SW2#sh power status fa
6513-SW2#sh power status fan-tray
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6K-13SLT-FAN2   298.20  7.10  OK
6513-SW2#sh power status p      

6513-SW2#sh power status power-supply ?
  <1-2>  power-supply number

6513-SW2#sh power status power-supply 1
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on

6513-SW2#sh power status power-supply 2
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
2    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on
6513-SW2#sh power status all          
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on
2    WS-CAC-4000W-INT   3795.12 90.36  OK     OK     on
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6K-13SLT-FAN2   298.20  7.10  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
2    WS-X6524-100FX-MM    79.80  1.90    79.80  1.90  on    on
3    WS-X6724-SFP        125.16  2.98     -     -     on    off (FRU-power failed)


6513-SW2#sh environment
environmental alarms:
  no alarms

6513-SW2#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
6513-SW2(config)#po
6513-SW2(config)#pow
6513-SW2(config)#power en
6513-SW2(config)#power enable ?
  module  specify module

6513-SW2(config)#power enable mo
6513-SW2(config)#power enable module 3
6513-SW2(config)#power enable module 3 ?
 

6513-SW2(config)#power enable module 3
6513-SW2(config)#^Z


6513-SW2#hw-module module 3 re
6513-SW2#hw-module module 3 reset
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)
6513-SW2#

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Leo - I have inserted the module ven in Slot 1 and got the same outputs.

But from above outputs ..i could not decided whether it is hardware /power issue

Thanks for your valuable posts!

Regards,

KA.

Hall of Fame Super Gold

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

I'm not saying the slot has failed.  I'm saying that the blade (WS-X6724-SFP) has failed.

New Member

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Hello Leo,

Can you please tell me how do we should understand like seeing which message it indiactes that the blade has failed.

Regards,

KA.

Hall of Fame Super Gold

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Hi Karim,


Fair enough.  In your "sh power" output you have this line:


3    WS-X6724-SFP        125.16  2.98     -     -     on    off (FRU-power failed)


This line, in my experience, means a power Field Replaceable Unit (FRU) has failed.  Cisco TAC will immediately replace your blade (if, of course, you have a valid service contract).


If my post is helpful or solves your issue, please feel free to rate.  Thank you.

New Member

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Hello Leo,

Thank you very much for your post and it helped me to understand in knowing the root cause incase of hardware failure of a module.

Appreciate your help!

Regards,

KA.

Hall of Fame Super Gold

Re: Cisco-6513 - %C6KPWR-SP-4-DISABLED: power to module in slot

Thanks for the ratings Karim.

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