03-14-2010 03:15 AM - edited 03-06-2019 10:07 AM
Hello Guys,
Can anybody please help me to understand the below error is related to Power/Chassis/Module ?
%OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure
%C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)
6513-SW2#hw-module module 3 reset
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)
00:01:20: %C6KENV-SP-4-FANHIOUTPUT: Version 2 high-output fan-tray is in effect
00:01:28: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure
00:01:28: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)
6513-SW2#hw-module module 3 reset
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)
6513-SW2#sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
2 24 SFM-capable 24-port 100FX Multi mode WS-X6524-100FX-MM SAL1032XJZK
3 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL09253SU5
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
2 0018.b9f8.f750 to 0018.b9f8.f767 1.8 6.3(1) 8.3(0.110)TE Ok
3 0014.69b5.c9b0 to 0014.69b5.c9c7 2.2 Unknown Unknown PwrDown
Regards,
KA.
Solved! Go to Solution.
03-15-2010 02:05 PM
Hi Karim,
Fair enough. In your "sh power" output you have this line:
3 WS-X6724-SFP 125.16 2.98 - - on off (FRU-power failed)
This line, in my experience, means a power Field Replaceable Unit (FRU) has failed. Cisco TAC will immediately replace your blade (if, of course, you have a valid service contract).
If my post is helpful or solves your issue, please feel free to rate. Thank you.
03-14-2010 06:46 AM
KA
Can you post output of
"sh power" or "sh env power" or "sh env" - sorry, can't remember exactly which one it is
Jon
03-14-2010 02:14 PM
Blade in slot 3 has failed: Power converter. I recommend you contact TAC and pray you have a valid service contract.
03-14-2010 10:23 PM
Hello Jon,
Please find the SH Environment and Sh Power Outs below:-
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
6513-SW2#sh environment status
backplane:
operating clock count: 2
operating VTT count: 3
fan-tray 1:
fan-tray 1 type: WS-C6K-13SLT-FAN2
fan-tray 1 version: 2
fan-tray 1 fan-fail: OK
VTT 1:
VTT 1 OK: OK
VTT 1 outlet temperature: 20C
VTT 2:
VTT 2 OK: OK
VTT 2 outlet temperature: 20C
VTT 3:
VTT 3 OK: OK
VTT 3 outlet temperature: 22C
clock 1:
clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
power-supply 1 fan-fail: OK
power-supply 1 power-input: AC high
power-supply 1 power-output-fail: OK
power-supply 2:
power-supply 2 fan-fail: OK
power-supply 2 power-input: AC high
power-supply 2 power-output-fail: OK
module 2:
module 2 power-output-fail: OK
module 2 outlet temperature: 17C
module 2 inlet temperature: 23C
module 2 device-1 temperature: 22C
module 2 device-2 temperature: 22C
module 8:
module 8 power-output-fail: OK
module 8 outlet temperature: 22C
module 8 inlet temperature: 18C
module 8 device-1 temperature: 27C
module 8 device-2 temperature: 27C
module 8 asic-1 (SSO-1) temp: 18C
module 8 asic-2 (SSO-2) temp: 18C
module 8 asic-3 (SSO-3) temp: 18C
module 8 asic-4 (SSO-4) temp: 18C
module 8 asic-5 (SSA-1) temp: 19C
module 8 asic-6 (HYPERION-1) temp: 18C
RP 8 outlet temperature: 20C
RP 8 inlet temperature: 22C
EARL 8 outlet temperature: 28C
EARL 8 inlet temperature: 17C
module 9:
module 9 power-output-fail: OK
module 9 outlet temperature: 32C
module 9 inlet temperature: 17C
module 10:
module 10 power-output-fail: OK
module 10 outlet temperature: 33C
module 10 inlet temperature: 17C
module 11:
module 11 power-output-fail: OK
module 11 outlet temperature: 37C
module 11 inlet temperature: 17C
module 12:
module 12 power-output-fail: OK
module 12 outlet temperature: 30C
module 12 inlet temperature: 19C
6513-SW2#sh environment
environmental alarms:
no alarms
6513-SW2#sh en
6513-SW2#sh environment
environmental alarms:
no alarms
6513-SW2#sh environment ?
alarm show environmental alarms
connector show connector parameters
cooling show cooling parameters
status operational status of FRU
temperature temperature readings
| Output modifiers
6513-SW2#sh environment al
6513-SW2#sh environment alarm
environmental alarms:
no alarms
6513-SW2#sh environment co
6513-SW2#sh environment con
6513-SW2#sh environment connector
chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 2
module 2 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 2 power consumption: 79.80 Watts ( 1.90 Amps @ 42V)
module 3
module 3 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 3 power consumption: 125.16 Watts ( 2.98 Amps @ 42V)
module 7
module 7 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 7 power consumption: 282.24 Watts ( 6.72 Amps @ 42V)
6513-SW2#
6513-SW2#
6513-SW2#
6513-SW2#sh modu
6513-SW2#sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
2 24 SFM-capable 24-port 100FX Multi mode WS-X6524-100FX-MM SAL1032XJZK
3 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL09253SU5
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
2 0018.b9f8.f750 to 0018.b9f8.f767 1.8 6.3(1) 8.3(0.110)TE Ok
3 0014.69b5.c9b0 to 0014.69b5.c9c7 2.2 Unknown Unknown PwrDown
6513-SW2#sh pow
6513-SW2#sh power
system power redundancy mode = combined
system power total = 6325.20 Watts (150.60 Amps @ 42V)
system power used = 2214.24 Watts (52.72 Amps @ 42V)
system power available = 4110.96 Watts (97.88 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
2 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
Pwr-Allocated Oper
Fan Type Watts A @42V State
---- ------------------ ------- ------ -----
1 WS-C6K-13SLT-FAN2 298.20 7.10 OK
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
2 WS-X6524-100FX-MM 79.80 1.90 79.80 1.90 on on
3 WS-X6724-SFP 125.16 2.98 - - on off (FRU-power failed)
6513-SW2#sh power ?
available system power available (margin)
inline Show inline power status
redundancy-mode power supply redundancy mode
status show all power status
total total power available from power supplies
used total power budgeted for powered-on items
| Output modifiers
6513-SW2#sh power status fa
6513-SW2#sh power status fan-tray
Pwr-Allocated Oper
Fan Type Watts A @42V State
---- ------------------ ------- ------ -----
1 WS-C6K-13SLT-FAN2 298.20 7.10 OK
6513-SW2#sh power status p
6513-SW2#sh power status power-supply ?
<1-2> power-supply number
6513-SW2#sh power status power-supply 1
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
6513-SW2#sh power status power-supply 2
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
2 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
6513-SW2#sh power status all
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
2 WS-CAC-4000W-INT 3795.12 90.36 OK OK on
Pwr-Allocated Oper
Fan Type Watts A @42V State
---- ------------------ ------- ------ -----
1 WS-C6K-13SLT-FAN2 298.20 7.10 OK
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
2 WS-X6524-100FX-MM 79.80 1.90 79.80 1.90 on on
3 WS-X6724-SFP 125.16 2.98 - - on off (FRU-power failed)
6513-SW2#sh environment
environmental alarms:
no alarms
6513-SW2#conf t
Enter configuration commands, one per line. End with CNTL/Z.
6513-SW2(config)#po
6513-SW2(config)#pow
6513-SW2(config)#power en
6513-SW2(config)#power enable ?
module specify module
6513-SW2(config)#power enable mo
6513-SW2(config)#power enable module 3
6513-SW2(config)#power enable module 3 ?
6513-SW2(config)#power enable module 3
6513-SW2(config)#^Z
6513-SW2#hw-module module 3 re
6513-SW2#hw-module module 3 reset
Proceed with reload of module?[confirm]
% module 3 is operationally off (FRU-power failed)
6513-SW2#
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Leo - I have inserted the module ven in Slot 1 and got the same outputs.
But from above outputs ..i could not decided whether it is hardware /power issue
Thanks for your valuable posts!
Regards,
KA.
03-14-2010 10:28 PM
I'm not saying the slot has failed. I'm saying that the blade (WS-X6724-SFP) has failed.
03-14-2010 10:43 PM
Hello Leo,
Can you please tell me how do we should understand like seeing which message it indiactes that the blade has failed.
Regards,
KA.
03-15-2010 02:05 PM
Hi Karim,
Fair enough. In your "sh power" output you have this line:
3 WS-X6724-SFP 125.16 2.98 - - on off (FRU-power failed)
This line, in my experience, means a power Field Replaceable Unit (FRU) has failed. Cisco TAC will immediately replace your blade (if, of course, you have a valid service contract).
If my post is helpful or solves your issue, please feel free to rate. Thank you.
03-15-2010 10:44 PM
Hello Leo,
Thank you very much for your post and it helped me to understand in knowing the root cause incase of hardware failure of a module.
Appreciate your help!
Regards,
KA.
03-16-2010 03:08 PM
Thanks for the ratings Karim.
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