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Cisco 7609-S:%C7600_MEM_ECC-3-SYNDROME_MBE:

Hello :

    I have 7609-S rebooted on its own and left one crashinfo file.

CMD: 'show diag' 03:12:31 WET Wed Dec 30 2009
CMD: 'show module' 03:12:31 WET Wed Dec 30 2009
CMD: 'show inventory raw' 03:12:31 WET Wed Dec 30 2009
CMD: 'show diag' 04:12:36 WET Wed Dec 30 2009
CMD: 'show module' 04:12:36 WET Wed Dec 30 2009
CMD: 'show inventory raw' 04:12:36 WET Wed Dec 30 2009
CMD: 'show diag' 05:12:52 WET Wed Dec 30 2009
CMD: 'show module' 05:12:52 WET Wed Dec 30 2009
CMD: 'show inventory raw' 05:12:52 WET Wed Dec 30 2009

000933: Dec 30 05:34:55.356 WET: %C7600_MEM_ECC-2-MBE: Multiple bit error detected at 0x0A69A820
000934: Dec 30 05:34:55.356 WET: %C7600_MEM_ECC-3-SYNDROME_MBE: 8-bit Syndrome for the detected Multi-bit error: 0xCC

=== Start of Crashinfo Collection (05:34:55 WET Wed Dec 30 2009) ===

For image:
Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 12.2(33)SRC2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 18-Sep-08 03:16 by prod_rel_tea

-----------------------------------------------------------------------------------------

------------------ show version ------------------

Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 12.2(33)SRC2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 18-Sep-08 03:16 by prod_rel_team

ROM: System Bootstrap, Version 12.2(33r)SRB4, RELEASE SOFTWARE (fc1)

LouresMSC-r6510 uptime is 4 hours, 2 minutes
Uptime for this control processor is 4 hours, 2 minutes
System returned to ROM by s/w reset (SP by bus error at PC 0x82AC27C, address 0x0)
System restarted at 05:36:40 WET Wed Dec 30 2009
System image file is "bootdisk:/c7600rsp72043-advipservicesk9-mz.122-33.SRC2.bin"
Last reload type: Normal Reload


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO7609-S (M8500) processor (revision 1.0) with 1835008K/131072K bytes of memory.
Processor board ID FOX1205GPGM
BASEBOARD: RSP720
CPU: MPC8548_E, Version: 2.0, (0x80390020)
CORE: E500, Version: 2.0, (0x80210020)
CPU:1200MHz, CCB:400MHz, DDR:200MHz,
L1:    D-cache 32 kB enabled
        I-cache 32 kB enabled

Last reset from power-on
5 Virtual Ethernet interfaces
98 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
3964K bytes of non-volatile configuration memory.

500472K bytes of Internal ATA PCMCIA card (Sector size 512 bytes).
Configuration register is 0x2102
=----------------------------------------------------------------------------------

I have found one bug (CSCta53511) but the IOS is not affected by this behaviour. Can anyone know is there any known sw defect?

Regards

Arjun

1 REPLY
VIP Super Bronze

Re: Cisco 7609-S:%C7600_MEM_ECC-3-SYNDROME_MBE:

Hello Arjun,

The crash is caused by software bug not switch defect.  Open a TAC case and send them the crash file to be analyzed.  Most likely you have to upgrade to a different ver of IOS.

Good Luck

Reza

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