Cisco switch web interface

[Rizwan]

I accessed two Cisco 3750 switches through Cisco network assistant and after that both switches web interface is not working properly. 

Is there any way to to restore proper web interface without reloading?

[John Blakley]

I'm not sure if this will work, but you could try to disable the web server and then reenable it:

no ip http server

ip http server

HTH,

John

[Rizwan]

I have already done it but its not working :( 

[John Blakley]

It looks like it could use ssl as well. Check to see if you have "ip http secure-server" in the config. If so, try removing and reenabling that as well. If that doesn't work, you may have to reload the switch...

One other thing that you could do is a "show users" to see if there are too many connections to the device. If so, you could start clearing those out to see if you can get back in...
 

[Rizwan]

Its not working even after reload. The screen shot of this problem is attached.

[John Blakley]

What happens if you click on "Web Console"? Can you post that error?

[Rizwan]

By click on web console it goes to following URL 

http://172.20.57.1/homepage.htm

and  error "404 not found" is displayed

[John Blakley]

Here's the link for CNA:

http://software.cisco.com/download/release.html?mdfid=280771500&catid=268439477&softwareid=280775097&release=5.6&rellifecycle=&relind=AVAILABLE&reltype=latest

I don't know enough about this software to be able to tell you where the problem lies. It sounds like it's not in flash any longer. I'm not sure what the software link does, but I'd start there.

HTH,

John

[Rizwan]

I upgraded the IOS version to IP services and that also changed its default directory. May be issue is due to this.