Cisco WS-C3850-24T - %NGWC_COMMON-1-WDOG_CPUHOG

[mrnsmn75h]

Hello everyone.

Due to the error "%NGWC_COMMON-1-WDOG_CPUHOG" and to resolve the issue I have upgraded the switch software to the latest version 03.03.04SE:

Switch Ports Model              SW Version        SW Image              Mode
------ ----- -----              ----------        ----------            ----
*    1 32    WS-C3850-24T       03.03.04SE        cat3k_caa-universalk9 INSTALL

Now  the problem recur again and i don't know how to solve:

Sep 30 12:35:30.603: %NGWC_COMMON-1-WDOG_CPUHOG: 1 fed:  CPU usage time exceeded 316650000 msecs. : -Traceback=1#815429dd849bca38aa52c14ff70b6b23   pthread:2E79C000+C47C :54DFB000+50433C :54DFB000+463CE0 :54DFB000+28FEB8 :54DFB000+763674 :54DFB000+7595A8 :54DFB000+759DB0 :54DFB000+75A378 :54DFB000+75AC10 :54DFB000+723298 ngwcutils:2B2FF000+BE94 ngwcut

Can somebody give me suggestions?

Thanks

Simone

[mrnsmn75h]

No news?

[educruz]

Simone,

You are hitting bug CSCuq22460. How is the CPU usage? Is there any impact on your network?

Kind regards,

Ed