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ciscoworks -- no alerts in DFM !!

Dear clark / cisco team,

when my 7200 router serial link went down, this alert was not came to my Dfm 3.1.0 and hence no email alert also. But in router loggs i see this link up/down message. In dfm, i verified that this router is known, interface was set to manage and was marked as True. In dfm alert logs i found only one log with regards to this interface which had come after 8 hrs as exceededmaximumuptime. I really do not know is this log have any connection with my said issue, pls consider this log as just for information (exceededmaximumuptime).

Lms has discovered alerts from this router for other serial interfaces as down, so router is sending the other interface logs to dfm.

could someone pls help me in this...