Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

crashinfo shows only hieroglyphics

Dear Team,

I have a WS-C6509-E with WS-X6K-SUP1A-2GE running CatOS Vers. 8.5(3) crashed for the second time.

Both crashinfo?s stored in the bootflash shows only hieroglyphics if I opened it by "show file bootflash:crashinfo". The same happens when I download the crashinfo and try to open it with a text editor.

Can you give me any support?

Thanks

Bjoern

2 REPLIES

Re: crashinfo shows only hieroglyphics

crashinfo file is what you provide Cisco TAC for them to decode.

Community Member

Re: crashinfo shows only hieroglyphics

Hi Bjoern,

Here is the information that will help you extract the crash info file:

http://www.cisco.com/warp/public/63/gsrlccrash.shtml#gen_sub_3

Try "more bootflash:crashinfo".....

The file then needs to be decoded, you need to contact one of the Architecture teams in CiscoTAC for the same.

241
Views
0
Helpful
2
Replies
CreatePlease to create content