Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CVDM java.lang.NullPointer error

Anyone experience the error, java.lang.NullPointer when trying to load Cisco View Device Manager on a 6509-E?

Running: 122-18.SXF8

Tried both CVDM version: cvdm-c6500-1.1.tar & cvdm-c6500-1.1_K9.tar

Have Java installed: 1.4.2_06

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CVDM java.lang.NullPointer error

Hi.

I believe you're hitting a known bug:

CSCsc10956 - CVDM 1.1 does not work with 12.2(18)SXF

Release-note: CVDM 1.1 does not work after logging in on a Sup720 running IOS version 12.2(18)SXF within a 6500 switch.

I do see that there may be a patch for this issue, for which you would need to open a TAC case to obtain. Otherwise there is the following workaround:

Workaround: Downgrade the IOS software to 12.2(18)SXD3.

HTH,

-Joe

2 REPLIES
Cisco Employee

Re: CVDM java.lang.NullPointer error

Hi.

I believe you're hitting a known bug:

CSCsc10956 - CVDM 1.1 does not work with 12.2(18)SXF

Release-note: CVDM 1.1 does not work after logging in on a Sup720 running IOS version 12.2(18)SXF within a 6500 switch.

I do see that there may be a patch for this issue, for which you would need to open a TAC case to obtain. Otherwise there is the following workaround:

Workaround: Downgrade the IOS software to 12.2(18)SXD3.

HTH,

-Joe

New Member

Re: CVDM java.lang.NullPointer error

I'm finding this same problem. Months after this bug has been posted. I'm new to the 6500 so I am unsure about the pros and cons of downgrading to this older version of IOS.

I'm installing a brand new 6509E. Does anyone have any advice on this?

337
Views
0
Helpful
2
Replies