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Diagnostic Test

rakeshvelagala
Level 3
Level 3

Hi All,

One of the customer claims there is something wrong with the router Cisco 2911 -K9 and wants us to do testing for any issue on the router. Can please advise how to do advanced diagonistic on this router.

Thanks in advance.

1 Reply 1

johnlloyd_13
Level 9
Level 9

Hi,

Reboot the router and observe POST upon bootup.

If all tests passed, issue a 'show diag' or send Cisco TAC (if under contract) a 'show tech' to further troubleshoot.

Sent from Cisco Technical Support iPhone App

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