Digitally recording VOIP Calls - RSPAN and VLAN issue?
I have client that has a Mitel 3300 VOIP system and Catalyst 4000 switches. The business requires that all calls internal and external be recorded. The Mitel and the recording device are both on Switch A and many pgones are on both Switch A and Switch B. The phones are all on VLAN 30 and they are working great. The recording device is recording all calls on Switch A and Outgoing calls only from Switch B. The Mitel, by design, is only involved in setting up internal calls, then the IP Phones talk directly - Device to Device.
To try to get the internal calls recorded we created a RSPAN VLAN 31 on both switches and implemented the following:
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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