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Enabling EHWIC card

I have installed a EHWIC-4ESG  card into my 2911 router running IOS Ver 15.1(4)M2.  When I do a show diag, I can see the card, but I get the following line "Could not get card instance pa_bay=0 slot=0."  Am I missing a step, do I have change something, is it not compatible (all that I have read, states that is), what am I missing here?  Any help would be greatly appreciated.

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3 REPLIES
Hall of Fame Super Bronze

Re: Enabling EHWIC card

Reseat the module, if persists - contact TAC for replacement.

Regards,

Edison

New Member

Enabling EHWIC card

Reseated and placed into 2 different 2911's; same results!

Hall of Fame Super Bronze

Enabling EHWIC card

Defective card - contact TAC

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