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Error loading system image

vjvelazquez
Level 1
Level 1

I recently configured a Catalyst 3560G and noticed that the ip ssh commands were not available. So I downgraded from IOS ver c3560-ipservices-mz.122-25.SEE2 to c3560-ipservicesk9-mz.122-25.SEB4. After downgrading, the ssh commands were available but I get a error message when I do a reload. Any ideas:

Loading "c3560-ipservicesk9-mz.122-25.SEB4.bin"...c3560-ipservicesk9-mz.122-25.SEB4.bin: no such device

Error loading "c3560-ipservicesk9-mz.122-25.SEB4.bin"

Interrupt within 5 seconds to abort boot process.

Loading "flash:/c3560-ipservicesk9-mz.122-25.SEB4.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3560-ipservicesk9-mz.122-25.SEB4.bin" uncompressed and installed, entry point: 0x3000

executing...

25 Replies 25

from the output it can be interpreted that the switch istrying to load the old image SEB4.bin and is failing.

It then tries to load the new image.

IF the loads properly after that, you can check the current IOS running on the switch via the sh ver command

Narayan

The show version shows the proper IOS version is loaded but should I be concerned that I am still getting error messages because it's trying to load a previous version of IOS then loads a more current version?

AUCORESW1-STANDBY#sho ver

Cisco IOS Software, C3560 Software (C3560-IPSERVICESK9-M), Version 12.2(25)SEE3, RELEASE SOFTWARE (fc2)

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Thu 22-Feb-07 15:39 by myl

Image text-base: 0x00003000, data-base: 0x011DEC74

ROM: Bootstrap program is C3560 boot loader

BOOTLDR: C3560 Boot Loader (C3560-HBOOT-M) Version 12.2(25r)SEE4, RELEASE SOFTWARE (fc1)

AUCORESW1-STANDBY uptime is 12 minutes

System returned to ROM by power-on

System image file is "flash:/c3560-ipservicesk9-mz.122-25.SEE3.bin"

Sorry to bring this old thread up again, but I am having the same issue with my 3750e and I have not been able to get it to work properly.  Next step after this is opening up a tac case. However, can anyone tell me if this issue was solved and how?

  Thank you in advance,

Erick

Never mind I figured it out..For those of you experiencing this issue here it is:

1. if you have a directory within flash: Basically anything that has drwx in front of the file.  For the 3750e's it seems as it looks into the directory for the boot system file, in this case the .bin:  So place the new IOS inside the directory and remove the old one. Then exit the directory get into config mode.

Switch# boot system /directory/new_IOS.bin

Switch# wr mem

Switch# reload.

This should do the trick.

Hope this helps.

Nope seems that is not doing the trick..

switch: dir flash:

Directory of flash:/

    2  -rwx  10828                    vlan.dat

    4  -rwx  13509527                 conf

    5  -rwx  3096                     multiple-fs

    6  -rwx  1938                     private-config.text

    7  drwx  512                      c3560c405ex-universalk9-mz.122-55.EX2

  451  drwx  512                      c3560c405-universalk9npe-mz.122-55.EX3

  450  -rwx  1189                     config.text

13133312 bytes available (44798464 bytes used)

Unknown cmd:

switch: dir flash:c3560c405-universalk9npe-mz.122-55.EX3

Directory of flash:c3560c405-universalk9npe-mz.122-55.EX3/

    3  -rwx  13508392                 c3500c405-universalk9npe-mz.122-55.EX3.bin

13133312 bytes available (44798464 bytes used)

switch: dir flash:c3560c405ex-universalk9-mz.122-55.EX2

Directory of flash:c3560c405ex-universalk9-mz.122-55.EX2/

    8  drwx  5632                     html

  448  -rwx  14043199                 c3560c405ex-universalk9-mz.122-55.EX2.bin

  449  -rwx  400                      info

13133312 bytes available (44798464 bytes used)

switch: boot flash:c3560c405-universalk9npe-mz.122-55.EX3/c3500c405-universalk9npe-mz.122-55.EX3.bin

Loading "flash:c3560c405-universalk9npe-mz.122-55.EX3/c3500c405-universalk9npe-mz.122-55.EX3.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:c3560c405-universalk9npe-mz.122-55.EX3/c3500c405-universalk9npe-mz.122-55.EX3.bin" uncompressed and installed, entry point: 0x3000

executing...

I am having this issue as well. Any update on what you did to fix this issue?

The problem is that you are not completing the path to the file you want to boot from - you need to a forward slash after flash:/ - this is the sequence:

en

conf t

boot system flash:/c3560c405-universalk9npe-mz.122-55.EX3/c3500c405-universalk9npe-mz.122-55.EX3.bin


@craig_tweedie wrote:

The problem is that you are not completing the path to the file you want to boot from - you need to a forward slash after flash:/ - this is the sequence:

en

conf t

boot system flash:/c3560c405-universalk9npe-mz.122-55.EX3/c3500c405-universalk9npe-mz.122-55.EX3.bin


I had the same issue and @craig's recommendation fixed it for me.  Other articles online do not elaborate on the proper format of the boot system command. 

Peter Valdes
Level 3
Level 3

Hi,

Just type the command under global config

"no boot system switch"

reload and error message gone.

As long as you verified /MD5 on the IOS prior to applying the version and reloading the node, should be fine. The switch/router will always fine a valid IOS on the flash unless prompted to look at TFTP.

HTH

Peter

The command: "no boot system flash" (or switch) actually says, ignore all the boot system commands that are configured on the Switch or Router and just load the IOS image available in the flash.

The command: "boot system flash:c3560-ipservicesk9-mz.122-55.SE10.bin" is the correct one. Bear in mind that everything here it's case sensitive and that the order in which you specify this commands for booting the IOS image is very important.

The one you entered is incorrect, is just an incorrect, and in this case the Switch just says: "Oh, I'm trying to boot the image from the configuration file but the first command is incorrect and there are no more boot system commands, ok, I'll skip this and load the IOS image from flash if it's available."

Stefan

Correct command :  boot system flash:New_OS.bin

The "flash:" part was the fix for me.

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