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New Member

Fax Class 2 on 2811 / WIC-2AM-V2

I am having a problem configuring a 2811 with in WIC-2AM-V2 in slot 0.  The issue is not the basic setup.  The modem is responding to AT commands appropriately.  This issue is that the modem does not appear to be support Fax Class 2.

When I query the modem for the fax classes, I get the following:

Modem command: AT+FCLASS=?

Modem reply: 0,1,1.0,8,10

The IOS version was upgraded:

Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(25c)
Technical Support:
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Thu 11-Feb-10 23:55 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

System image file is "flash:c2800nm-advipservicesk9-mz.124-25c.bin"

I also downloaded the firmware for the WIC-2AM-V2


The upgrade indicated sucess, but the show modem shows the following:

WIC-AM firmware CX81802-V90

Any help would be appreciated.


Re: Fax Class 2 on 2811 / WIC-2AM-V2

Per data sheet, it should support Fax Class 2.

You might need to set it to class 2 by the following AT command


New Member

Re: Fax Class 2 on 2811 / WIC-2AM-V2

I had already tried that.