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Hardware failure on Nexus 3548 switch

Suddenly my Nexus switch was unreachable and when i logged in through console i found all the ports are in faulty state with the below error message. Any known solution for this case.

Device Model:3548P-10G

Version : version 6.0(2)A1(1b)

 

2014 Nov 16 23:12:23 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/43 
2014 Nov 16 23:12:23 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/44 
2014 Nov 16 23:12:23 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/29 
2014 Nov 16 23:12:23 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/30 
2014 Nov 16 23:12:23 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/31 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/32 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/13 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/14 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/15 
2014 Nov 16 23:12:24 SW1 %ETHPORT-5-IF_DOWN_HW_FAILURE: Interface Ethernet1/47 is down (Hardware Failure)
2014 Nov 16 23:12:24 SW1 last message repeated 1 time

2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/16 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/37 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/38 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/39 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/40 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/25 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/26 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/27 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/28 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/1 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/2 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/3 
2014 Nov 16 23:12:24 SW1 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Port failure: Ethernet1/4 
2014 Nov 16 23:12:24 SW1 %ETH_PORT_CHANNEL-5-PORT_INDIVIDUAL_DOWN: individual port Ethernet1/47 is down
2014 Nov 16 23:12:25 SW1 %ETHPORT-5-IF_DOWN_HW_FAILURE: Interface Ethernet1/48 is down (Hardware Failure)
2014 Nov 16 23:12:25 SW1 last message repeated 1 time
2014 Nov 16 23:12:25 SW1 %ETH_PORT_CHANNEL-5-PORT_INDIVIDUAL_DOWN: individual port Ethernet1/48 is down
2014 Nov 16 23:12:25 SW1 %ETHPORT-5-IF_DOWN_HW_FAILURE: Interface Ethernet1/17 is down (Hardware Failure)
2014 Nov 16 23:12:25 SW1 last message repeated 1 time
2014 Nov 16 23:12:25 SW1 %ETHPORT-5-IF_DOWN_HW_FAILURE: Interface Ethernet1/18 is down (Hardware Failure)
2014 Nov 16 23:12:26 SW1 last message repeated 1 time
2014 Nov 16 23:12:26 SW1 %ETHPORT-5-IF_DOWN_HW_FAILURE: Interface Ethernet1/7 is down (Hardware Failure)

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1 REPLY
Silver

I would highly recommend that

I would highly recommend that you contact Cisco TAC, they will gladly assist you with your trouble, and if its damage, replace it if you a SmartNET contract with Cisco :)

You can e-mail them directly: tac@cisco.com
Just a heads up, provide in your e-mail your Cisco.com user ID, Serial of device and Contract number(s) since they will ask it :D

 

Rate or mark as correct helpful post! :)

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