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New Member

I can crash my ESM on demand

Hello,

I have an ESM module (NME-X-23ES-1G) installed in a 2821 Router.

I seem to have it configured correctly, but I am having an interesting problem.

When I use the Web Based Device manager and click on "Port Settings" the ESM crashes.  And Burns.  It happens every time.  I have tried 2 ESM in 2 different routers (Same model and version) and it happens every time.

Her's the output I could manage to capture when it crashes:

=== Flushing messages (18:50:32 UTC Thu Apr 20 1905) ===

Buffered messages:

00:00:26: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack

00:00:27: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t

o down

00:00:28: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan

00:00:29: %SYS-5-CONFIG_I: Configured from memory by console

00:00:29: %STACKMGR-5-SWITCH_READY: Switch 1 is READY

00:00:29: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to st

ate DOWN

00:00:29: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to st

ate DOWN

00:00:30: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY

00:00:30: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS

E SOFTWARE (fc1)

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Thu 19-Jul-07 19:15 by nachen

00:00:32: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up

00:00:33: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/2,

changed state to up

00:00:35: %LINK-3-UPDOWN: Interface FastEthernet1/0/24, changed state to up

00:00:36: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up

00:00:36: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/24, ch

anged state to up

00:00:37: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,

changed state to up

00:01:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t

o up

00:05:56: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,

changed state to down

00:05:57: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to down

00:06:01: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up

00:06:02: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,

changed state to up

00:07:43: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up

00:07:44: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha

nged state to up

00:09:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha

nged state to down

00:09:02: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to down

00:09:12: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up

00:09:13: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha

nged state to up

Queued messages:

00:15:240540556894: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console deb

ugging output.

00:15:227655655253: %Flash file system is active. Unable to write extended cras

hinfo.

Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS

E SOFTWARE (fc1)

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Thu 19-Jul-07 19:15 by nachen

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x006A8ABC SRR1 = 0x00029230 SRR2 = 0x00648994 SRR3 = 0x00021000

ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x11100000

CPU Register Context:

Vector = 0x00002000 PC = 0x00000000 MSR = 0x00029230 CR = 0x95000055

LR = 0x002B1728 CTR = 0x00000000 XER = 0xE0000001

R0 = 0x002B16EC R1 = 0x02C078B0 R2 = 0x00000000 R3 = 0x0258FBB4

R4 = 0x00000011 R5 = 0x00000002 R6 = 0x02C07900 R7 = 0x00000001

R8 = 0x00000000 R9 = 0x016C0000 R10 = 0x00000000 R11 = 0x016C0000

R12 = 0x55000055 R13 = 0x00110000 R14 = 0x00C9D050 R15 = 0x00000000

R16 = 0x00000000 R17 = 0x00000000 R18 = 0x02C085E8 R19 = 0x00000001

R20 = 0x00000000 R21 = 0x00000001 R22 = 0x00BCF6D8 R23 = 0x00000000

R24 = 0x02C07A32 R25 = 0x00000000 R26 = 0x02C07900 R27 = 0x00000011

R28 = 0x00000001 R29 = 0x00000002 R30 = 0x0258FBB4 R31 = 0x0258FA84

Stack trace:

PC = 0x00000000, SP = 0x02C078B0

Frame 00: SP = 0x02C078D8 PC = 0x002B16EC

Frame 01: SP = 0x02C078F8 PC = 0x002B19DC

Frame 02: SP = 0x02C07920 PC = 0x002B23B8

Frame 03: SP = 0x02C07940 PC = 0x006CC064

Frame 04: SP = 0x02C07948 PC = 0x006CC30C

Frame 05: SP = 0x02C07950 PC = 0x002A5A70

Frame 06: SP = 0x02C079D8 PC = 0x002A5348

Frame 07: SP = 0x02C07A08 PC = 0x0030D49C

Frame 08: SP = 0x02C07A58 PC = 0x002FDF40

Frame 09: SP = 0x02C07A78 PC = 0x006AC554

Frame 10: SP = 0x02C07A90 PC = 0x006B1190

Frame 11: SP = 0x02C07AA8 PC = 0x008A35C8

Frame 12: SP = 0x02C07B00 PC = 0x00BBBAE8

Frame 13: SP = 0x02C07B28 PC = 0x00108E90

Frame 14: SP = 0x02C07B50 PC = 0x00109DF0

Frame 15: SP = 0x02C083A8 PC = 0x0010A558

OAHSWSPO01 uptime is 15 minutes, 59 seconds

cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by

tes of memory.

Processor board ID FOC13382YRE

Base ethernet MAC Address: 00:27:0d:45:05:80

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

*Feb 19 20:17:44.259: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth

ernet0/0, changed state to downflashfs[0]: 524 files, 8 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 32514048

flashfs[0]: Bytes used: 9678848

flashfs[0]: Bytes available: 22835200

flashfs[0]: flashfs fsck took 7 seconds.

...done Initializing Flash.

Boot Sector Filesystem (bs) installed, fsid: 3

done.

Loading "flash:c3750-ipbase-mz.122-35.SE5/c3750-ipbase-mz.122-35.SE5.bin"...@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:c3750-ipbase-mz.122-35.SE5/c3750-ipbase-mz.122-35.SE5.bin" uncompres

sed and installed, entry point: 0x3000

executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS

E SOFTWARE (fc1)

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Thu 19-Jul-07 19:15 by nachen

Image text-base: 0x00003000, data-base: 0x01080000

Initializing flashfs...

flashfs[1]: 524 files, 8 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 32514048

flashfs[1]: Bytes used: 9678848

flashfs[1]: Bytes available: 22835200

flashfs[1]: flashfs fsck took 1 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.

Checking for Bootloader upgrade.. not needed

POST: CPU MIC register Tests : Begin

POST: CPU MIC register Tests : End, Status Passed

POST: PortASIC Memory Tests : Begin

POST: PortASIC Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin

POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin

POST: Cannot bring up both StackRings in PortAsic Loopback

POST: Found StackRing Link Not OK Stack port 1 asic 0 link 0

POST: Found StackRing Link Not OK Stack port 2 asic 0 link 1

POST: PortASIC RingLoopback Tests : End, Status Passed

Waiting for Stack Master Election...

POST: PortASIC CAM Subsystem Tests : Begin

POST: PortASIC CAM Subsystem Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin

POST: PortASIC Port Loopback Tests : End, Status Passed

Election Complete

Switch 1 booting as Master

Waiting for Port download...Complete

cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by

tes of memory.

Processor board ID FOC13382YRE

Last reset from address error

1 Virtual Ethernet interface

23 FastEthernet interfaces

2 Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

2 Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address : 00:27:0D:45:05:80

Motherboard serial number : FOC13382YRE

Model revision number : 3.0

System serial number : FOC13382YRE

Top Assembly Part Number : 800-27039-03

Top Assembly Revision Number : N/A

Version ID : V03

Hardware Board Revision Number : 0x00

Switch Ports Model SW Version SW Image

------ ----- ----- ---------- ----------

* 1 25 NME-X-23ES-1G 12.2(35)SE5 C3750-IPBASE-M

Press RETURN to get started!

Any ideas as to what can couse this?

John

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Re: I can crash my ESM on demand

Hi John,

Defiantly a software bug causing the box to crash when you lunch ESM.  I noticed you are running 12.2(35). This image has been out for a while.  The latest on CCO is 12.2(53). On IOS upgrade might take care of it.

Reza

8 REPLIES
VIP Super Bronze

Re: I can crash my ESM on demand

Hi John,

What happens when you use the cli instead?

If you manage to login via cli can you do a "sh flash" and see if there is crash file on it?

HTH

Reza

New Member

Re: I can crash my ESM on demand

Hey there Reza.

I can CLI it just fine.  I actually found this by accident.  I was poking around in the web interface and just clicked on the "port Settings" command and crashed the ESM.

I don't really care that the ESM crashes by doing this cause I will never probably do that in production.  It just concerns me that other things may crash the switch as well.  Like if a guy goes to ESPN.com and all of a sudden he recycles the switch.  That would be very not good.

Here's a better capture of what is going on:


18:45:01 UTC Thu Apr 20 1905: Unexpected exception to CPUvector 2000, PC = 0

-Traceback=


=== Flushing messages (18:45:01 UTC Thu Apr 20 1905) ===

Buffered messages:

00:00:26: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack
00:00:27: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o down
00:00:28: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:48: %STACKMGR-5-SWITCH_READY: Switch 1 is READY
00:00:48: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to st
ate DOWN
00:00:48: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to st
ate DOWN
00:00:48: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
00:00:49: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
00:00:50: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up
00:00:50: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up
00:00:51: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/2,
changed state to up
00:00:51: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha
nged state to up
00:00:54: %LINK-3-UPDOWN: Interface FastEthernet1/0/24, changed state to up
00:00:54: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
00:00:55: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/24, ch
anged state to up
00:00:55: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,
changed state to up
00:01:19: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o up
00:15:28: %SYS-5-CONFIG_I: Configured from console by console
Queued messages:
00:18:128871407198: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console deb
ugging output.

00:18:120281472853: %Flash file system is active.  Unable to write extended cras
hinfo.
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x0022F0CC  SRR1 = 0x00029230  SRR2 = 0x00648994  SRR3 = 0x00021000
ESR = 0x00000000  DEAR = 0x00000000  TSR = 0x8C000000  DBSR = 0x11100000

CPU Register Context:
Vector = 0x00002000  PC = 0x00000000  MSR = 0x00029230  CR = 0x95000055
LR = 0x002B1728  CTR = 0x00000000  XER = 0xA0000001
R0 = 0x002B16EC  R1 = 0x034166F0  R2 = 0x00000000  R3 = 0x0258EDB8
R4 = 0x00000011  R5 = 0x00000002  R6 = 0x03416740  R7 = 0x00000001
R8 = 0x00000000  R9 = 0x016C0000  R10 = 0x00000000  R11 = 0x016C0000
R12 = 0x55000055  R13 = 0x00110000  R14 = 0x00C9D050  R15 = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x03417428  R19 = 0x00000001
R20 = 0x00000000  R21 = 0x00000001  R22 = 0x00BCF6D8  R23 = 0x00000000
R24 = 0x03416872  R25 = 0x00000000  R26 = 0x03416740  R27 = 0x00000011
R28 = 0x00000001  R29 = 0x00000002  R30 = 0x0258EDB8  R31 = 0x0258EC88

Stack trace:
PC = 0x00000000, SP = 0x034166F0
Frame 00: SP = 0x03416718    PC = 0x002B16EC
Frame 01: SP = 0x03416738    PC = 0x002B19DC
Frame 02: SP = 0x03416760    PC = 0x002B23B8
Frame 03: SP = 0x03416780    PC = 0x006CC064
Frame 04: SP = 0x03416788    PC = 0x006CC30C
Frame 05: SP = 0x03416790    PC = 0x002A5A70
Frame 06: SP = 0x03416818    PC = 0x002A5348
Frame 07: SP = 0x03416848    PC = 0x0030D49C
Frame 08: SP = 0x03416898    PC = 0x002FDF40
Frame 09: SP = 0x034168B8    PC = 0x006AC554
Frame 10: SP = 0x034168D0    PC = 0x006B1190
Frame 11: SP = 0x034168E8    PC = 0x008A35C8
Frame 12: SP = 0x03416940    PC = 0x00BBBAE8
Frame 13: SP = 0x03416968    PC = 0x00108E90
Frame 14: SP = 0x03416990    PC = 0x00109DF0
Frame 15: SP = 0x034171E8    PC = 0x0010A558


OAHSWSPO01 uptime is 18 minutes, 33 seconds

cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by
tes of memory.
Processor board ID FOC13382YR2


Base ethernet MAC Address: 00:27:0d:45:02:80
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...

And here is what shows with the show stacks command:

show stacks
Minimum process stacks:
Free/Size   Name
5112/6000   hulc_flash init
3540/6000   SaveCrashBuffer
5744/6000   CDP BLOB
8572/9000   IP Background
10368/12000  master cfg mgr init process
5660/6000   vqpc_shim_create_addr_tbl
5648/6000   SPAN Subsystem
5648/6000   bulk config process
5732/6000   hpm bulk_vlan_state process
5400/6000   LICENSE AGENT DEFAULT
9688/12000  Init
8736/9000   cdp init process
5492/6000   RADIUS INITCONFIG
5640/6000   Hulc Backup Interface Process
4676/6000   HULC CrashBuffer
18172/24000  HTTP CP
2596/3000   Rom Random Update Process
35180/36000  TCP Command

Interrupt level stacks:
Level    Called Unused/Size  Name
  4    30211704   8404/9000  NETWORK INTERFACE CHIP
  5           0   9000/9000  SUPERVISOR EXCEPTIONS
  6        4927   8932/9000  NS16550 VECTOR

System was restarted by address error at PC 0x0, address 0x0
C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEASE SOFTWARE (fc1)
Compiled Thu 19-Jul-07 19:15 by nachen (current version)
Image text-base: 0x00003000, data-base: 0x01080000


Stack trace from system failure:
FP: 0x34166F0, RA: 0x0
FP: 0x3416718, RA: 0x2B16EC
FP: 0x3416738, RA: 0x2B19DC
FP: 0x3416760, RA: 0x2B23B8
FP: 0x3416780, RA: 0x6CC064
FP: 0x3416788, RA: 0x6CC30C
FP: 0x3416790, RA: 0x2A5A70
FP: 0x3416818, RA: 0x2A5348


***************************************************
******* Information of Last System Crash **********
***************************************************


Using flash:/crashinfo/crashinfo_1.
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x0022F0CC  SRR1 = 0x00029230  SRR2 = 0x00648994  SRR3 = 0x00021000
ESR = 0x00000000  DEAR = 0x00000000  TSR = 0x8C000000  DBSR = 0x11100000

CPU Register Context:
Vector = 0x00002000  PC = 0x00000000  MSR = 0x00029230  CR = 0x95000055
LR = 0x002B1728  CTR = 0x00000000  XER = 0xA0000001
R0 = 0x002B16EC  R1 = 0x034166F0  R2 = 0x00000000  R3 = 0x0258EDB8
R4 = 0x00000011  R5 = 0x00000002  R6 = 0x03416740  R7 = 0x00000001
R8 = 0x00000000  R9 = 0x016C0000  R10 = 0x00000000  R11 = 0x016C0000
R12 = 0x55000055  R13 = 0x00110000  R14 = 0x00C9D050  R15 = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x03417428  R19 = 0x00000001
R20 = 0x00000000  R21 = 0x00000001  R22 = 0x00BCF6D8  R23 = 0x00000000
R24 = 0x03416872  R25 = 0x00000000  R26 = 0x03416740  R27 = 0x00000011
R28 = 0x00000001  R29 = 0x00000002  R30 = 0x0258EDB8  R31 = 0x0258EC88

Stack trace:
PC = 0x00000000, SP = 0x034166F0
Frame 00: SP = 0x03416718    PC = 0x002B16EC
Frame 01: SP = 0x03416738    PC = 0x002B19DC
Frame 02: SP = 0x03416760    PC = 0x002B23B8
Frame 03: SP = 0x03416780    PC = 0x006CC064
Frame 04: SP = 0x03416788    PC = 0x006CC30C
Frame 05: SP = 0x03416790    PC = 0x002A5A70
Frame 06: SP = 0x03416818    PC = 0x002A5348
Frame 07: SP = 0x03416848    PC = 0x0030D49C
Frame 08: SP = 0x03416898    PC = 0x002FDF40
Frame 09: SP = 0x034168B8    PC = 0x006AC554
Frame 10: SP = 0x034168D0    PC = 0x006B1190
Frame 11: SP = 0x034168E8    PC = 0x008A35C8
Frame 12: SP = 0x03416940    PC = 0x00BBBAE8
Frame 13: SP = 0x03416968    PC = 0x00108E90
Frame 14: SP = 0x03416990    PC = 0x00109DF0
Frame 15: SP = 0x034171E8    PC = 0x0010A558

VIP Super Bronze

Re: I can crash my ESM on demand

Hi John,

Defiantly a software bug causing the box to crash when you lunch ESM.  I noticed you are running 12.2(35). This image has been out for a while.  The latest on CCO is 12.2(53). On IOS upgrade might take care of it.

Reza

New Member

Re: I can crash my ESM on demand

Reza.

If you could point me to the newest software and directions on how to load it, I'll give you as many answer points as possible.

John

VIP Super Bronze

Re: I can crash my ESM on demand

John,

Hehehehe

The module take a standard 3750 image.  The newest on the CCO is c3750-ipbasek9-mz.122-53.SE.bin

and you know you have to have a CCO account to download it right?

Also, here is link on how to configure the etherswitch.

I did it on a couple 3845 with 16 port module

http://www.cisco.com/en/US/docs/ios/12_3t/12_3t14/feature/guide/miragenm.html#wp1820423

HTH

Reza

New Member

Re: I can crash my ESM on demand

Thanks a bunch.

I do NOT have a CCO account (but, hey I'm flattered that after my obvious clulessness you entertain the possiblity that I might - LOL) but I do have a guy who does and is sending me a link to the file (any time now).

I'll let you know.

John

VIP Super Bronze

Re: I can crash my ESM on demand

Hey John

Don't forget the deal ok

Did you say 5 points per reply right? !!!!!

Good Luck

Reza

New Member

Re: I can crash my ESM on demand

Hi Reza,

I have not forgotten the deal.  I had quite an adventure applying the update to ver 53.  First of all I got the file and it turned out to be corrupt.  I got mesages that the magic number was wrong and that it was too large for memory.  I persevered and loaded it finally and it came back up (complaining the whole time) and when it finally had loaded it had wiped out the whole switch configuration.  I reloaded the config, did a wr mem and rebooted.  This time it came up with my configuration intact, but when I used IE to see if the port settings problem had been fixed I was surprised to find that the web interface had reverted to the old style that used to be on the old 2924 switched with the 11. series of IOS.  I don't know if that is correct or not, but I decided at that point to just revert to the ver 35 that shipped on the switch.  Once I did that, everything was back to normal - including the reset problem that prompted all this in the first place.

I have no doubt that it is a software issues, I just need to find a non corrupt version of the bin file so I can move forward.

I am assigning you the points.  I just need to figure out how to do that.  Thanks for all your help.

John

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