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New Member

Intel i217-LM NIC Causes Broadcast storm and High CPU

Wanted to post this here to help others that may be experiencing issues with broadcasts.   

If you have PC's with the Intel i217-LM NIC if you don't have the latest driver from Intel the NIC will cause an IPV6 broadcast storm when the computer goes into sleep/hibernate.  You have to have at least two PC's on your network in sleep/hibernate mode.  It causes the same affect as a network loop.  In my network it would cause the MDF CPU to go to 100% and basically shut the network down.  

We have Lenovo M93 desktops that have this NIC and I know that there are other PC's that have his same NIC and experience the same problem.

When the broadcast storm is happening you can issue the command 

show interfaces | include is up|line|broadcast on your MDF switch to find which interfaces have high broadcasts.  You may have to trace it through your uplinks to your IDF's.  You can then shut those interfaces to stop the broadcast storm.

Your long term solution will be to get the latest NIC driver from Intel and update your PC's.

 

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9 REPLIES
Hall of Fame Super Gold

Do you have broadcast storm

Do you have broadcast storm control configured in your interface?

New Member

No I do not have broadcast

No I do not have broadcast storm control configured.  That would have err-disabled the interface but the problem would not be resolved without updating the driver. 

Cisco TAC recommended adding the command:

ipv6 mld snooping

When MLD snooping is enabled, a per-VLAN IPv6 multicast address table is constructed in software and hardware. The switch then performs IPv6 multicast-address based bridging in hardware, avoiding to be processed by software.

 

Hall of Fame Super Gold

No I do not have broadcast

No I do not have broadcast storm control configured.  That would have err-disabled the interface but the problem would not be resolved without updating the driver. 

Not it won't.  If you enable Broadcast/Multicast storm control, the switch will "limit" the amount of broadcast/multicast to the limit you've defined.  But it will never err-disable a port.  

 

The interface-level command is "storm-control broadcast level <PERCENT>".

New Member

Ah yes but you could do:

Ah yes but you could do:

(config-if)#storm-control action shutdown

and it would err-disable the port during a broadcast storm

with the port shut the broadcasts would stop

Hall of Fame Super Gold

Ok, yes you could.  But what

Ok, yes you could.  But what I am stating is limiting the traffic.  

is this lenovo desktop

is this lenovo desktop connected by ipv6 or ipv4 ?

New Member

It's connected IPV4 but

disable ipv6 on nic card

disable ipv6 on nic card

New Member

disabling ipv6 on the NIC

disabling ipv6 on the NIC doesn't stop the broadcast storm with the faulty driver.  Good idea though.  I had the same thought.

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