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interface counters are not increasing in cisco 3750 switch

vijay kumar
Level 2
Level 2

Hi all ,

Interface counters are not increasing in our cisco 3750 switch eventhough traffic is going on .we are running the below version

:c3750-ipservicesk9-mz.122-53.SE2.bin

Am i hitting any bug or something i need to check ?

Thanks,

Regards,

Vijay

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame
Am i hitting any bug or something i need to check ?

Possibly, that's a bad IOS version you are running.  Try 12.2(55)SE8.

Post the output to the following commands:

1.  sh interface ;

2.  sh controll e

Thanks Leo for the reply .

We are seeing some minimal counters in physical(trunk) interfaces . But in the vlan interface it is howing 0 only .

We are using this switch for L3 distribution . All users communication needs to come here only for intervlan routing or to internet. But vlan interface is not showing anything ,

show interfaces vlan xx

Vlaxx is up, line protocol is up

  Hardware is EtherSVI, address is

  Description:

  Internet address is  xxx

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive not supported

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:00, output 00:00:00, output hang never

  Last clearing of "show interface" counters 20:03:51

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     230373 packets input, 18484646 bytes, 0 no buffer

     Received 0 broadcasts (176350 IP multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     194672 packets output, 13500993 bytes, 0 underruns

     0 output errors, 0 interface resets

     0 output buffer failures, 0 output buffers swapped out

TRunk interface output :

show interfaces gigabitEthernet

GigabitEthernet is up, line protocol is up (connected)

  Hardware is Gigabit Ethernet, address is

  Description:

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive not set

  Full-duplex, 1000Mb/s, link type is auto, media type is 1000BaseSX SFP

  input flow-control is off, output flow-control is unsupported

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:07, output 00:00:01, output hang never

  Last clearing of "show interface" counters 20:05:21

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 263000 bits/sec, 298 packets/sec

  5 minute output rate 641000 bits/sec, 396 packets/sec

     38981807 packets input, 6027251659 bytes, 0 no buffer

     Received 776964 broadcasts (504558 multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 504558 multicast, 0 pause input

     0 input packets with dribble condition detected

     86565656 packets output, 32190953094 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 PAUSE output

     0 output buffer failures, 0 output buffers swapped out

Plz help me on this...

Regards,

Vijay

Plz help me on this...

You may need to consider upgrading the IOS to something more stable, like 12.2(55)SE8.

Thanks a lot leo . We will upgrade the IOS and will update .

Regards,

Vijay.

Wilson Bonilla
Level 3
Level 3

Hello Vijay.

You might be hitting the bug id CSCsu83445.

show interface shows 0 packet in interface input and output rate

Symptoms

: An input/output rate is always displayed with "0" in interface  status, even though packets are flowing on the ports normally.

Resolution:

   Use the value of the show int gigx/y count detail command  to see the raw statistics.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu83445

Anyways consider upgrading the IOS version, 12.2(53) is too old I don't think it has support any more.

Regards.

Wilson B.

Please rate if useful!    

Thanks a lot wilson for replying. But this version is not there in affected or found  version of this bug. IS it may be hidden bug like that?

Regards,

Vijay.

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