11-23-2006 03:21 AM - edited 03-05-2019 12:59 PM
Hi,
One of the rouers 2621XM in our remote offices has rebooted unexpectedly. How can i find out what caused this? Is there any dump file I could find out?
Thanks,
Rob.
11-23-2006 03:25 AM
Hi,
Use the show version command to check for any cause for reboot.
If the router crashed there may be a traceback output.
You can also check for crash_info files in the flash.
You can also send the sh stacks / sh tech support to the TAC for further diagnosis
Narayan
11-23-2006 04:26 AM
Hi Rob ,
Is it possible to paste show-tech of the router ..
Thanks,
satish
11-23-2006 04:46 AM
Hi,
I've checked this out and it appears there was a power outage as a couple of switches died too. Thanks anyway.
Rob.
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