cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
718
Views
0
Helpful
3
Replies

Investigate Router Reboot!

rodonohu1
Level 1
Level 1

Hi,

One of the rouers 2621XM in our remote offices has rebooted unexpectedly. How can i find out what caused this? Is there any dump file I could find out?

Thanks,

Rob.

3 Replies 3

royalblues
Level 10
Level 10

Hi,

Use the show version command to check for any cause for reboot.

If the router crashed there may be a traceback output.

You can also check for crash_info files in the flash.

You can also send the sh stacks / sh tech support to the TAC for further diagnosis

Narayan

smothuku
Level 7
Level 7

Hi Rob ,

Is it possible to paste show-tech of the router ..

Thanks,

satish

Hi,

I've checked this out and it appears there was a power outage as a couple of switches died too. Thanks anyway.

Rob.

Review Cisco Networking products for a $25 gift card