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Community Member

IP phone rebooted and found error on the switch.

we are facing issue with IP phones and they lost connectvity and start upgrading.

found some errors on the switch logs,

TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Gi7/2, operational port trust state is now untrusted.

Jan  17 15:03:05: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi7/11, operational port trust state is now untrusted.

Jan  17 15:06:44: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi7/42, port's configured trust state is now  operational.

Jan 17 15:08:51:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi7/23, port's configured trust state is now operational.

Jan 17  15:33:57: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected  on port Gi7/10, port's configured trust state is now operational.

Jan  17 15:39:19: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi7/9, port's configured trust state is now  operational.

Jan 17 15:41:20:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi7/13, port's configured trust state is now operational.

Jan 17  15:41:29: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected  on port Gi7/7, port's configured trust state is now operational.

Jan  17 15:50:59: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi7/30, port's configured trust state is now  operational.

Jan 17 15:51:34:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi7/37, port's configured trust state is now operational.

Jan 18 02:01:31: %SYS-5-CONFIG_I: Configured from 10.14.2.10 by snmp

Jan  18 05:35:08: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi8/15, operational port trust state is now untrusted.

Jan  18 05:36:21: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi8/15, port's configured trust state is now  operational.

Jan 18 07:31:38: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:  cisco-phone no longer detected on port Gi1/45, operational port trust  state is now untrusted.

Jan 18 07:33:01:  %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on  port Gi1/26, operational port trust state is now untrusted.

Jan 18  07:34:58: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi9/7, operational port trust state is now untrusted.

Jan  18 07:35:37: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi7/11, port's configured trust state is now  operational.

Jan 18 07:40:27:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi1/45, port's configured trust state is now operational.

Jan 18  07:45:41: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected  on port Gi1/43, port's configured trust state is now operational.

Jan  18 07:51:43: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi3/3, operational port trust state is now untrusted.

Jan  18 07:51:58: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi2/48, operational port trust state is now untrusted.

Jan  18 07:55:48: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi2/48, port's configured trust state is now  operational.

Jan 18 07:56:48:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi3/3, port's configured trust state is now operational.

Jan 18  09:04:33: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi3/3, operational port trust state is now untrusted.

Jan  18 09:09:09: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi1/45, operational port trust state is now untrusted.

Jan  18 10:16:21: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer  detected on port Gi1/1, operational port trust state is now untrusted.

Jan  18 10:17:43: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone  detected on port Gi1/1, port's configured trust state is now  operational.

Jan 20 03:34:13: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:  cisco-phone no longer detected on port Gi7/9, operational port trust  state is now untrusted.

Jan 20 03:35:17:  %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port  Gi7/9, port's configured trust state is now operational.

show run int gig8/15

Building configuration...

Current configuration : 236 bytes

!

interface GigabitEthernet8/15

switchport access vlan 1132

switchport mode access

switchport voice vlan 1162

qos trust cos

qos trust device cisco-phone

tx-queue 3

   priority high

   shape percent 33

spanning-tree portfast

end

Need help.

1 REPLY
Community Member

IP phone rebooted and found error on the switch.

its happened with many IP phones and checked with Voice engineer and they said no issues with call manager or phone IOS.

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