Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Issue with x4648-rj45V+E module in 4507E

Hi,

I have a problem with x4648-rj45V+E module, which is not forwarding frames/packets in my 4507E switch. I have done the diagnostic and the module test is passed. When i try to ping from one PC to another in the flat network, icmp is not forwarding. Even i cannot see the mac addresses in the mac address-table. But i can ping to my management port in the sup module? Am i missing something ? This is weird .

Please help me to solve this issue.

12 REPLIES
Purple

Issue with x4648-rj45V+E module in 4507E

  Do you have all the firewalls turned off in your pc's that you are using to ping ?

Hall of Fame Super Gold

Issue with x4648-rj45V+E module in 4507E

More info required.

1.  What IOS are you using?

2.  Is this affecting only one blade in the chassis?  Have you tried relocating the blade in another chassis?

3.  What's the configuration of the port in question?

4.  Stupid question from me:  Is the link up/up?  Can you post the output to the command "sh interface "?

New Member

Issue with x4648-rj45V+E module in 4507E

Glen--> yes all my firewalls are disabled in the client PCs.

leolaohoo-->

1.  What IOS are you using?

Version 12.2(53)SG2, RELEASE SOFTWARE (fc1)

2.   Is this affecting only one blade in the chassis?  Have you tried  relocating the blade in another chassis? yes, i have tried relocating  the module to other slots, but still problem remains same.

3.  What's the configuration of the port in question? port has no configurations, just default config.

4.  Stupid question from me:  Is the link up/up?  Can you post the output to the command "sh interface "?

Best part is when i plug the cable, ports are showing up and up

Hall of Fame Super Gold

Issue with x4648-rj45V+E module in 4507E

Default config?  Please post it.  If it's in VLAN 1, is VLAN 1 allowed in your network?

New Member

Issue with x4648-rj45V+E module in 4507E

Hi, this is a new switch and still we didn't connect to network. VLAN1 is showing up/up. check the outputs below.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2012.03.28 10:58:46 =~=~=~=~=~=~=~=~=~=~=~=

ip int br

Interface              IP-Address      OK? Method Status                Protocol

Vlan1                  unassigned      YES NVRAM  up                    up     

Vlan20                 xxx.xx.xx.x     YES manual administratively down down   

Vlan21                 xxx.xx.xx.x     YES manual administratively down down   

Vlan22                 xxx.xx.xx.x     YES manual administratively down down   

Vlan23                 xxx.xx.xx.x     YES manual administratively down down   

Vlan24                 xxx.xx.xx.x     YES manual administratively down down   

Vlan25                 xxx.xx.xx.x     YES manual administratively down down   

Vlan26                 xxx.xx.xx.x     YES manual administratively down down   

Vlan27                 xxx.xx.xx.x     YES manual administratively down down   

Vlan28                 xxx.xx.xx.x     YES manual administratively down down   

Vlan29                 xxx.xx.xx.x    YES manual administratively down down   

Vlan30                 xxx.xx.xx.x     YES manual administratively down down   

Vlan31                 xxx.xx.xx.x     YES manual administratively down down   

Vlan32                 xxx.xx.xx.x     YES manual administratively down down   

Vlan33                 xxx.xx.xx.x     YES manual administratively down down   

Vlan35                 xxx.xx.xx.x     YES manual administratively down down   

Vlan36                 xxx.xx.xx.x     YES manual administratively down down   

Vlan50                 xxx.xx.xx.x     YES manual administratively down down   

Vlan99                 xxx.xx.xx.x     YES manual administratively down down   

Vlan100                xxx.xx.xx.x    YES manual administratively down down   

FastEthernet1          xxx.xx.xx.x     YES NVRAM  down                  down   

TenGigabitEthernet1/1  unassigned      YES unset  down                  down   

TenGigabitEthernet1/2  unassigned      YES unset  down                  down   

TenGigabitEthernet1/3  unassigned      YES unset  down                  down   

TenGigabitEthernet1/4  unassigned      YES unset  down                  down   

TenGigabitEthernet1/5  unassigned      YES unset  down                  down   

TenGigabitEthernet1/6  unassigned      YES unset  down                  down   

GigabitEthernet1/7     unassigned      YES unset  down                  down   

GigabitEthernet1/8     unassigned      YES unset  down                  down   

GigabitEthernet1/9     unassigned      YES unset  down                  down   

GigabitEthernet1/10    unassigned      YES unset  down                  down   

GigabitEthernet1/11    unassigned      YES unset  down                  down   

GigabitEthernet1/12    unassigned      YES unset  down                  down   

GigabitEthernet1/13    unassigned      YES unset  down                  down   

GigabitEthernet1/14    unassigned      YES unset  down                  down   

GigabitEthernet1/15    unassigned      YES unset  down                  down   

GigabitEthernet1/16    unassigned      YES unset  down                  down   

GigabitEthernet1/17    unassigned      YES unset  down                  down   

GigabitEthernet1/18    unassigned      YES unset  down                  down   

TenGigabitEthernet2/1  unassigned      YES unset  down                  down   

TenGigabitEthernet2/2  unassigned      YES unset  down                  down   

TenGigabitEthernet2/3  unassigned      YES unset  down                  down   

TenGigabitEthernet2/4  unassigned      YES unset  down                  down   

TenGigabitEthernet2/5  unassigned      YES unset  down                  down   

TenGigabitEthernet2/6  unassigned      YES unset  down                  down   

GigabitEthernet2/7     unassigned      YES unset  down                  down   

GigabitEthernet2/8     unassigned      YES unset  down                  down   

GigabitEthernet2/9     unassigned      YES unset  down                  down   

GigabitEthernet2/10    unassigned      YES unset  down                  down   

GigabitEthernet2/11    unassigned      YES unset  down                  down   

GigabitEthernet2/12    unassigned      YES unset  down                  down   

GigabitEthernet2/13    unassigned      YES unset  down                  down   

GigabitEthernet2/14    unassigned      YES unset  down                  down   

GigabitEthernet2/15    unassigned      YES unset  down                  down   

GigabitEthernet2/16    unassigned      YES unset  down                  down   

GigabitEthernet2/17    unassigned      YES unset  down                  down   

GigabitEthernet2/18    unassigned      YES unset  down                  down   

TenGigabitEthernet3/1  unassigned      YES unset  down                  down   

TenGigabitEthernet3/2  unassigned      YES unset  down                  down   

GigabitEthernet3/3     unassigned      YES unset  down                  down   

GigabitEthernet3/4     unassigned      YES unset  down                  down   

GigabitEthernet3/5     unassigned      YES unset  down                  down   

GigabitEthernet3/6     unassigned      YES unset  down                  down   

TenGigabitEthernet4/1  unassigned      YES unset  down                  down   

TenGigabitEthernet4/2  unassigned      YES unset  down                  down   

GigabitEthernet4/3     unassigned      YES unset  down                  down   

GigabitEthernet4/4     unassigned      YES unset  down                  down   

GigabitEthernet4/5     unassigned      YES unset  down                  down   

GigabitEthernet4/6     unassigned      YES unset  down                  down   

GigabitEthernet5/1     unassigned      YES unset  down                  down   

GigabitEthernet5/2     unassigned      YES unset  down                  down   

GigabitEthernet5/3     unassigned      YES unset  down                  down   

GigabitEthernet5/4     unassigned      YES unset  down                  down   

GigabitEthernet5/5     unassigned      YES unset  down                  down   

GigabitEthernet5/6     unassigned      YES unset  down                  down   

GigabitEthernet5/7     unassigned      YES unset  down                  down   

GigabitEthernet5/8     unassigned      YES unset  down                  down   

GigabitEthernet5/9     unassigned      YES unset  down                  down   

GigabitEthernet5/10    unassigned      YES unset  down                  down   

GigabitEthernet5/11    unassigned      YES unset  down                  down   

GigabitEthernet5/12    unassigned      YES unset  down                  down   

GigabitEthernet5/13    unassigned      YES unset  down                  down   

GigabitEthernet5/14    unassigned      YES unset  down                  down   

GigabitEthernet5/15    unassigned      YES unset  down                  down   

GigabitEthernet5/16    unassigned      YES unset  down                  down   

GigabitEthernet5/17    unassigned      YES unset  down                  down   

GigabitEthernet5/18    unassigned      YES unset  down                  down   

GigabitEthernet5/19    unassigned      YES unset  down                  down   

GigabitEthernet5/20    unassigned      YES unset  down                  down   

GigabitEthernet5/21    unassigned      YES unset  down                  down   

GigabitEthernet5/22    unassigned      YES unset  down                  down   

GigabitEthernet5/23    unassigned      YES unset  down                  down   

GigabitEthernet5/24    unassigned      YES unset  up                    up     

GigabitEthernet5/25    unassigned      YES unset  down                  down   

GigabitEthernet5/26    unassigned      YES unset  down                  down   

GigabitEthernet5/27    unassigned      YES unset  down                  down   

GigabitEthernet5/28    unassigned      YES unset  down                  down   

GigabitEthernet5/29    unassigned      YES unset  down                  down   

GigabitEthernet5/30    unassigned      YES unset  down                  down   

GigabitEthernet5/31    unassigned      YES unset  down                  down   

GigabitEthernet5/32    unassigned      YES unset  down                  down   

GigabitEthernet5/33    unassigned      YES unset  down                  down   

GigabitEthernet5/34    unassigned      YES unset  down                  down   

GigabitEthernet5/35    unassigned      YES unset  down                  down   

GigabitEthernet5/36    unassigned      YES unset  down                  down   

GigabitEthernet5/37    unassigned      YES unset  down                  down   

GigabitEthernet5/38    unassigned      YES unset  down                  down   

GigabitEthernet5/39    unassigned      YES unset  down                  down   

GigabitEthernet5/40    unassigned      YES unset  down                  down   

GigabitEthernet5/41    unassigned      YES unset  down                  down   

GigabitEthernet5/42    unassigned      YES unset  down                  down   

GigabitEthernet5/43    unassigned      YES unset  down                  down   

GigabitEthernet5/44    unassigned      YES unset  down                  down   

GigabitEthernet5/45    unassigned      YES unset  down                  down   

GigabitEthernet5/46    unassigned      YES unset  down                  down   

GigabitEthernet5/47    unassigned      YES unset  down                  down   

GigabitEthernet5/48    unassigned      YES unset  down                  down   

WAEL_CORESW#

WAEL_CORESW#

WAEL_CORESW#

WAEL_CORESW#

WAEL_CORESW#show int

WAEL_CORESW#show interfaces gi

WAEL_CORESW#show interfaces gigabitEthernet 5/24 su

WAEL_CORESW#show interfaces gigabitEthernet 5/24 summary

*: interface is up

IHQ: pkts in input hold queue     IQD: pkts dropped from input queue

OHQ: pkts in output hold queue    OQD: pkts dropped from output queue

RXBS: rx rate (bits/sec)          RXPS: rx rate (pkts/sec)

TXBS: tx rate (bits/sec)          TXPS: tx rate (pkts/sec)

TRTL: throttle count

  Interface               IHQ   IQD  OHQ   OQD  RXBS RXPS  TXBS TXPS TRTL

-------------------------------------------------------------------------

* GigabitEthernet5/24      0     0    0     0  2000    3     0    0    0

WAEL_CORESW#

WAEL_CORESW#

WAEL_CORESW#

WAEL_CORESW#show run interface gi

WAEL_CORESW#show run interface gigabitEthernet 5/24

Building configuration...

Current configuration : 37 bytes

!

interface GigabitEthernet5/24

end

WAEL_CORESW#show vlan br

VLAN Name                             Status    Ports

---- -------------------------------- --------- -------------------------------

1    default                          active    Te1/1, Te1/2, Te1/3, Te1/4

                                                Te1/5, Te1/6, Gi1/7, Gi1/8

                                                Gi1/9, Gi1/10, Gi1/11, Gi1/12

                                                Gi1/13, Gi1/14, Gi1/15, Gi1/16

                                                Gi1/17, Gi1/18, Te2/1, Te2/2

                                                Te2/3, Te2/4, Te2/5, Te2/6

                                                Gi2/7, Gi2/8, Gi2/9, Gi2/10

                                                Gi2/11, Gi2/12, Gi2/13, Gi2/14

                                                Gi2/15, Gi2/16, Gi2/17, Gi2/18

                                                Te3/1, Te3/2, Gi3/3, Gi3/4

                                                Gi3/5, Gi3/6, Te4/1, Te4/2

                                                Gi4/3, Gi4/4, Gi4/5, Gi4/6

                                                Gi5/1, Gi5/2, Gi5/3, Gi5/4

                                                Gi5/5, Gi5/6, Gi5/7, Gi5/8

                                                Gi5/9, Gi5/10, Gi5/11, Gi5/12

                                                Gi5/13, Gi5/14, Gi5/15, Gi5/16

                                                Gi5/17, Gi5/18, Gi5/19, Gi5/20

                                                Gi5/21, Gi5/22, Gi5/23, Gi5/24

                                                Gi5/25, Gi5/26, Gi5/27, Gi5/28

                                                Gi5/29, Gi5/30, Gi5/31, Gi5/32

VLAN Name                             Status    Ports

---- -------------------------------- --------- -------------------------------

                                                Gi5/33, Gi5/34, Gi5/35, Gi5/36

                                                Gi5/37, Gi5/38, Gi5/39, Gi5/40

                                                Gi5/41, Gi5/42, Gi5/43, Gi5/44

                                                Gi5/45, Gi5/46, Gi5/47, Gi5/48

VLAN Name                             Status    Ports

---- -------------------------------- --------- -------------------------------

1002 fddi-default                     act/unsup

1003 trcrf-default                    act/unsup

1004 fddinet-default                  act/unsup

1005 trbrf-default                    act/unsup

WAEL_CORESW#

WAEL_CORESW#WAEL_CORESW#show interfaces gigabitEthernet 5/24

GigabitEthernet5/24 is up, line protocol is up (connected)

  Hardware is Gigabit Ethernet Port, address is 7081.0528.04d7 (bia 7081.0528.04d7)

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  Full-duplex, 1000Mb/s, link type is auto, media type is 10/100/1000-TX

  input flow-control is on, output flow-control is on

  Auto-MDIX on (operational: on)

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output never, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 2000 bits/sec, 3 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     6419 packets input, 563376 bytes, 0 no buffer

     Received 6419 broadcasts (1613 multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 input packets with dribble condition detected

     0 packets output, 0 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier

     0 output buffer failures, 0 output buffers swapped out

WAEL_CORESW#show               

New Member

Issue with x4648-rj45V+E module in 4507E

Do you have some ACL in place ?

I can see only one interface as up, which one is the trunk here ?

Come up with complete scenario .... IP Addresses, MAC Addresses, Mac Table in the switch etc.

I am sure .. we will get a way from here !!

-

Parvesh

New Member

Issue with x4648-rj45V+E module in 4507E

Hi Parvesh,

This is actually not connected to the network or any other switches. Just now am started to install the switch. By using  vlan 1 we should be able to ping from one pc to another . This is the default functionality of the switch, if am not not wrong!

But when i connect two PCs to this module and ping them in between, am not getting any reply.

I used one PC as 192.168.1.1/24 and another with 192.168.1.2/24.

I'm not seeing any MAC address in the mac address table, regarding those two pcs.

I did configured the management port in the primary sup module and try to ping from the client, am getting the reply back.

Hope, now u got the scenarion what am talking about!!!

Hall of Fame Super Gold

Issue with x4648-rj45V+E module in 4507E

Please post the output to the command "sh run int GigabitEthernet5/24".

New Member

Issue with x4648-rj45V+E module in 4507E

WAEL_CORESW#show run interface gigabitEthernet 5/24

Building configuration...

Current configuration : 37 bytes

!

interface GigabitEthernet5/24

end

Hall of Fame Super Gold

Issue with x4648-rj45V+E module in 4507E

Try putting "spanning portf".

New Member

Issue with x4648-rj45V+E module in 4507E

Can you please confirm if the same hosts are responding to each other .. through a cross cable...

Any logs .. ?? Try to debug IP packets  and share the result here ... !!

Regards,

Parvesh

New Member

Issue with x4648-rj45V+E module in 4507E

Hi Guys,

I have another 2 new 3750s where i can able to ping between two same PCs. And the 3750 is learning the mac address from the PCs.

But 4507 ethernet module is not even learning from the PC. I checked with packet sniffer and i can see the "arp request" is forwarded to the switch module. but i don't see any "arp reply" from the switch module. I think some hardware issue. Going to open a case with cisco and confirm the issue. Then i hope i can get a replacement module via RMA process.

Thank you for your responces.

Regards

kajen

606
Views
0
Helpful
12
Replies
CreatePlease login to create content