One of our L3 switch we observe crashes frequently.
Please addres this ASAP
Attached is Tech Support Details
Cisco Internetwork Operating System Software IOS (tm) C3550 Software (C3550-I5Q3L2-M), Version 12.1(22)EA1a, RELEASE SOFTWARE (fc1) Copyright (c) 1986-2004 by cisco Systems, Inc. Compiled Fri 20-Aug-04 00:44 by yenanh Image text-base: 0x00003000, data-base: 0x0083AF00
ROM: Bootstrap program is C3550 boot loader
HYD_L3_GATEWAY1 uptime is 58 minutes System returned to ROM by error - Program Exception (0x0700)!, PC 0x0 System restarted at 12:01:58 GMT Tue Mar 18 2014 System image file is "flash:c3550-i5q3l2-mz.121-22.EA1a/c3550-i5q3l2-mz.121-22.EA1a.bin"
cisco WS-C3550-48 (PowerPC) processor (revision Q0) with 65526K/8192K bytes of memory. Processor board ID CAT0903Y17U Last reset from warm-reset Bridging software. Running Layer2/3 Switching Image
Ethernet-controller 1 has 12 Fast Ethernet/IEEE 802.3 interfaces
Ethernet-controller 2 has 12 Fast Ethernet/IEEE 802.3 interfaces
Ethernet-controller 3 has 12 Fast Ethernet/IEEE 802.3 interfaces
Ethernet-controller 4 has 12 Fast Ethernet/IEEE 802.3 interfaces
Ethernet-controller 5 has 1 Gigabit Ethernet/IEEE 802.3 interface
Ethernet-controller 6 has 1 Gigabit Ethernet/IEEE 802.3 interface
The password-recovery mechanism is enabled. 384K bytes of flash-simulated non-volatile configuration memory. Base ethernet MAC Address: 00:13:1A:2F:40:00 Motherboard assembly number: 73-5701-10 Power supply part number: 34-0967-02 Motherboard serial number: CAT09030HW2 Power supply serial number: LIT085208AU Model revision number: Q0 Motherboard revision number: A0 Model number: WS-C3550-48-EMI System serial number: CAT0903Y17U Configuration register is 0x10F
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Similar to Leo, for such an old switch, I would probably upgrade to the last IOS version for it.
However, if you didn't want to do that, at the very least, I would consider upgrading to the last IOS patch version within the same software train. "EA1a" is likely an early release.
I would agree with Leo's comment, this switch is not longer supported by Cisco and the IOS you are running on that box is deferred ever since several years ago, the best option will be to upgrade to a supported image and see if the same problem continues.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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