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LLW Warranty RMA Delivery

Hi,

 

 

Greetings!

 

We have WS-C4507R-E with LLWarranty upto Nov-2020.

One of power supply module is failed & need RMA. How to raise the RMA?

From which Depo of CISCO this RMA will be shipped? We need it in INDIA (IN)

 

Regards,

Manoj

 

4 REPLIES
Hall of Fame Super Gold

"R-E" chassis are NOT covered

"R-E" chassis are NOT covered under Limited Lifetime Warranty. 

 

Contact Cisco TAC.  Provide the serial number of the chassis and the part number of the faulty power supply.  If your chassis is covered, they'll ship a replacement power supply.

Hi Leo, But if check the

Hi Leo,

 

But if check the screen capture I have given for my serial number from CSCC Portal it shows its under warranty upto Nov-2020. What is this warranty then?
 

Warranty finder also says on

Warranty finder also says on LLW same. PFA snap

Cisco Employee

Could you please raise the

Could you please raise the case with Cisco?

HTH

Regards

Inayath

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