06-27-2008 08:05 AM - edited 03-05-2019 11:52 PM
One of the site routers shows that it is down on a monitoring tool. When I ping the serial(outbound) or local interface, they are dead; however, when I ping the loopback interface it responds. Does that mean there is an issue with the circuit or the serial interface?
Thanks in advance,
sK
06-27-2008 08:15 AM
sK
Are you sure that loopback is on the site router because if both interfaces appear to be dead how are you getting to the loopback ?
It could be a routing issue, have you tried tracerouting to the serial, local interface and the loopback.
Can you telnet to the loopback address and gain access to the router ?
Jon
06-27-2008 08:25 AM
It turned out that the service provider was doing a quick testing on the CKT and I happen to ping the loopback just seconds after they restored the CKT line.
Thanks Jon!
SK
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