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Community Member

Module-Type Unkown Card

Hi,

We have 6006 switch with WS-X6K-SUP1A-2GE and WS-F6K-MSFC2.

Cat OS is 6.4(20)

But I am getting error message

Module Type Unknown Card, Status power-bad.

When module is removed and inserted I have seen console message

APGBIC> (enable) failed to read serial eeprom of linecard in slot 6.

Can I have any suggestions on this?

There is redundant power supply 1330watts.

Regards

SKRAO

6 REPLIES
Cisco Employee

Re: Module-Type Unkown Card

Hi SKRAO,

Which card is giving this error message? Can you post the model number?

I believe the card which is giving this error message is not supported by the image which you are running on your supervisor. Second reason could be that its a bad hardware also.

Just most the model number of card?

Ankur

Community Member

Re: Module-Type Unkown Card

Hi SKRAO,

I have already encountered the similler problem before, This is a Modules Hardware Problem.

Regards

Danny

Community Member

Re: Module-Type Unkown Card

Hi Ankur,

Part Model Number is WS-X6324-100FX-MM. Which is supported line card in 6006 with minimum

CatOS 5.3 and recommended 6.4(11)

Regards

SKRAO

Cisco Employee

Re: Module-Type Unkown Card

Hi Skrao,

As you already have the supported image on sup remove and reinsert the module which I believe you have already done. If this message appears again, reset the switch.

If the switch is still unable to read the EEPROM, its a bad hardware then.

Regards,

Ankur

Community Member

Re: Module-Type Unkown Card

Ankur,

Thanks for your reply. I have tried reseating, resetting and placing in another slot. But same result.

Previous card given same problem. This is new module, giving same problem. I don't have spare 6006 to test the module.

Regards

SKRAO

Cisco Employee

Re: Module-Type Unkown Card

Hi SKRAO,

Can you try resetting the complete switch if possible?

Also if possible post the "sh mod" , "sh env" and complete error messgae with with % and all.

Ankur

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