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New Member

MSFC card is not showing

Hi All,

One of our client is having Cisco 6513 with SUP720-3B. Currently they are running with CatOS version 8.5.2. Now we are planning to upgrade it to IOS. Though SUP720-3B comes with MSFC card, but in this case I am not seeing MSFC card in either show version nor in show module.

So, my query is how can we troubleshoot in CatOS to identify whether the MSFC card is faulty or not.

Regards,

Shahab

Everyone's tags (1)
6 REPLIES
Cisco Employee

MSFC card is not showing

Shahab,

Can you post output of show module.

Also try the following command:

Catos> Session X (X- should be replaced with the number of sup module number.

Example:

If the sup module is install;ed on slot 5 then:

cat6k(enable)Show module

Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
5   5    9     1000BaseX Supervisor      WS-SUP32-GE-3B      yes ok
15  5    1     Multilayer Switch Feature WS-F6K-MSFC2A       no  ok

Cat6k>session 15

HTH

Regards

Inayath

New Member

MSFC card is not showing

InayathUlla,

Here is the show module output.

Mod Port Model               Serial #    Versions

--- ---- ------------------- ----------- --------------------------------------

1   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

2   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

3   48   WS-X6548-GE-TX                   Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

4   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

5   48   WS-X6548-GE-45AF             Hw : 12.6

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

6   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

7   2    WS-SUP720-3B                 Hw : 4.7

                                         Fw : 8.5(4)

                                         Fw1: 8.5(2)

                                         Sw : 8.5(2)

                                         Sw1: 8.5(2)

         WS-F6K-PFC3B                 Hw : 2.5  

                                         Sw :

8   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

9   48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

10  48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

11  48   WS-X6548-GE-45AF             Hw : 12.6

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

12  48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

13  48   WS-X6548-GE-TX               Hw : 10.1

                                         Fw : 7.2(1)

                                         Sw : 8.5(2)

Regards,

Shahab

New Member

MSFC card is not showing

Sorry I the above output is of show version. Below is the show module output.

Mod Slot Ports Module-Type               Model               Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1   1    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

2   2    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

3   3    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

4   4    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

5   5    48    10/100/1000BaseT Ethernet WS-X6548-GE-45AF    yes ok

6   6    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

7   7    2     1000BaseX Supervisor      WS-SUP720-3B        yes ok

8   8    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

9   9    48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

10  10   48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

11  11   48    10/100/1000BaseT Ethernet WS-X6548-GE-45AF    yes ok

12  12   48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

13  13   48    10/100/1000BaseT Ethernet WS-X6548-GE-TX      yes ok

While giving Catos> Session 15, I am getting the error "module 15 is not installed"

Cisco Employee

MSFC card is not showing

Note:

In certain circumstances, the MSFC is not displayed when you issue the commands that this document shows. If the MSFC does not display in the output when you issue the commands, but you are certain that a routing engine exists on the Supervisor Engine module, you need to recover the MSFC. For the recovery method, refer to the document

Recover an MSFC Missing from the Supervisor Engine show module Command

.

HTH

Regards

Inayath

New Member

MSFC card is not showing

Is this recovery method is for CatOS or IOS?

Cisco Employee

MSFC card is not showing

catos

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