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Nexus Rebooted with reason as unknown

                   I have nexus 7000 with 6.0(1). It got rebooted while connecting the servers. Reset reason is shown as unkown. How to troubleshoot this from logs? Below are logs from nexus switch once it comes back after reboot :

show module internal exceptionlog module 1

Module Slot Number: 1

Device Id         : 123

Device Name       : Platform

Device Errorcode  : 0xc7b02202

Device ID         : 123 (0x7b)

Device Instance   : 02 (0x02)

Dev Type (HW/SW)  : 02 (0x02)

ErrNum (devInfo)  : 02 (0x02)

System Errorcode  : 0x40380026 One ejector is open (Ejector instance=ErrNum)

Error Type        : Minor error

PhyPortLayer      :

Port(s) Affected  :

DSAP              : 39 (0x27)

UUID              : 24 (0x18)

Time              : Thu Nov 28 03:24:24 2013

                    (Ticks: 5296B768 jiffies)

`show logging onboard internal reset-reason`

Reset Reason for this card:

        Image Version : 6.0(1)

        Reset Reason (LCM): Unknown (0) at time Thu Nov 28 03:46:17 2013

        Reset Reason (SW): Unknown (0)

        Reset Reason (HW): System reset by active sup (by writing to PMFPGA regs) (100) at time Thu Nov 28 03:46:17 2013

        Last log in OBFL was written at time Thu Nov 28 02:25:06 2013

`show system reset-reason`

----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---

1) No time

   Reason: Unknown

    Service:

    Version: 6.0(1)

Everyone's tags (1)
2 REPLIES
VIP Super Bronze

Nexus Rebooted with reason as unknown

In slot number 1 one of the ejectors is open.  Simply close the ejector that that message should go away.  Regarding the reboot, server should not cause the 7k to reboot.  Open a ticket with TAC and send them logs and the messages you posted here.

HTH

Hall of Fame Super Gold

Re: Nexus Rebooted with reason as unknown

System Errorcode  : 0x40380026 One ejector is open (Ejector instance=ErrNum)

I agree with Reza.  One of the ejector levers is open.  There is a "n_erd kn0b" to disable the accidental push of the ejector lever.

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