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No SFP link light but trunk operational with no errors.

richardsk
Level 1
Level 1

I have a cisco catalyst 3560G-48TS switch that is connected via the SFP port module (GLC-SX-MM) multimode fiber to a Cisco Catalyst 2560G -8 port managed switch which is uplinked also via a similar SFP fiber module (GLC-SX-MM) using multimode fiber. The link light on the 2960G (remote side) is lit and has no errors. I did some swapping of know good SFP modules and no change I connected another remote uplink to said SFP port and link light appears, however when connected to the 2960G switch no link light however i still have a stable trunk connection. Also the web interface of the 3560G shows a lit port on the visual of the switch. Both sides are trunked using the following:

 

Catalyst 3560G Port config:

interface GigabitEthernet0/51
 description Building 5 Uplink-Location 1299
 switchport trunk encapsulation dot1q
 switchport mode trunk

 

2960G Port config:

interface GigabitEthernet0/8
 description Core Uplink-New
 switchport trunk encapsulation dot1q
 switchport mode trunk

 

What can be causing this as a tech mistakenly thought it was down and started diagnostics thinking the link was down causing a unneccessary disconnection of the link as the link was in fact up and operational.

2 Replies 2

Martin Moran
Level 3
Level 3

Hi @richardsk,

Is this a new switch? Does it happen if you connect any link to it?

As I see, It seems like a hardware issue. Maybe the LEDs of the port are damaged.

Rgrds,

Martin, IT Specialist

LJ Gabrillo
Level 5
Level 5

Hi Rich,

Probably the LED is dead.
Only probable reason considering the uplink is good

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